Food Service and Housekeeping Manager, Selwyn House
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3 years of experience in food services, hospitality, or customer service
- Posting language
- English
- Posted
Original job description
The Food Service and Housekeeping Manager is responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs, resolving issues or complaints, and managing personnel.
Now, If You Were To Come On Board As a Food Service And Housekeeping Manager, We’d Ask You To Do The Following For Us
Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:
Now, If You Were To Come On Board As a Food Service And Housekeeping Manager, We’d Ask You To Do The Following For Us
- Ensure the smooth daily operation of food services by engaging the team, delegating effectively, and delivering an exceptional customer experience and high-quality service
- Manage costs rigorously to meet and maintain budgetary targets
- Provide exemplary customer service by responding promptly to requests, resolving issues, and turning complaints into opportunities for improvement
- Ensure compliance with quality, health, and safety standards, and take proactive measures to maintain adherence
- Inspire, coach, and develop team members to achieve objectives and foster a positive, high-performing work environment
Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:
- 3 years of experience in food services, hospitality, or customer service
- Experience in team management and supervision
- Excellent customer service skills
- Basic knowledge of finance and budgeting
- Strong organizational, prioritization, and leadership skills
- Excellent communication skills (oral and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers operating at a national level, and sponsors.
- Bilingual French and English
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Manage daily food service and housekeeping operations, including staff scheduling, delegation, personnel management, and cost control to meet budget targets. Deliver high-quality customer service, resolve complaints, ensure compliance with quality, health, and safety standards, and coach the team to perform effectively.
Requirements
Candidates need at least three years of experience in food services, hospitality, or customer service, along with experience managing and supervising teams. The role also requires strong customer service, basic finance and budgeting knowledge, organizational and leadership abilities, and excellent written and oral communication in both French and English.
Skills
- Food Service Operations
- Housekeeping Management
- Team Management
- Staff Scheduling
- Cost Control
- Budgeting
- Customer Service
- Complaint Resolution
- Quality Standards Compliance
- Health and Safety Compliance
- Coaching and Development
- Organization
- Prioritization
- Leadership
- Written and Oral Communication
- French-English Bilingualism
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Food Services
- Housekeeping
- Hospitality
- Customer Service
- Daily Operations
- Staff Scheduling
- Team Supervision
- Personnel Management
- Cost Control
- Budgeting
- Complaint Resolution
- Quality Standards
- Health and Safety
- Coaching
- Team Development
- French
- English