Food Service and Housekeeping Manager, Selwyn House
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3 years of experience in food services, hospitality, or customer service
- Posting language
- English
- Posted
Original job description
The Food Service and Housekeeping Manager is responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs, resolving issues or complaints, and managing personnel.
Now, If You Were To Come On Board As a Food Service And Housekeeping Manager, We’d Ask You To Do The Following For Us
Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:
Now, If You Were To Come On Board As a Food Service And Housekeeping Manager, We’d Ask You To Do The Following For Us
- Ensure the smooth daily operation of food services by engaging the team, delegating effectively, and delivering an exceptional customer experience and high-quality service
- Manage costs rigorously to meet and maintain budgetary targets
- Provide exemplary customer service by responding promptly to requests, resolving issues, and turning complaints into opportunities for improvement
- Ensure compliance with quality, health, and safety standards, and take proactive measures to maintain adherence
- Inspire, coach, and develop team members to achieve objectives and foster a positive, high-performing work environment
Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:
- 3 years of experience in food services, hospitality, or customer service
- Experience in team management and supervision
- Excellent customer service skills
- Basic knowledge of finance and budgeting
- Strong organizational, prioritization, and leadership skills
- Excellent communication skills (oral and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers operating at a national level, and sponsors.
- Bilingual French and English
More about this job
Responsibilities
Manage the daily operations of food services and housekeeping, including staff scheduling, delegation, personnel management, and cost control. Deliver high-quality customer service, resolve complaints, ensure compliance with quality, health, and safety standards, and coach team members.
Requirements
Candidates need at least three years of experience in food services, hospitality, or customer service, along with team management or supervisory experience. Strong customer service, basic budgeting knowledge, organizational and leadership abilities, and excellent written and oral communication in French and English are required.
Skills
- Food Service Operations
- Housekeeping Management
- Team Management
- Staff Scheduling
- Cost Control
- Budgeting
- Customer Service
- Complaint Resolution
- Quality Standards Compliance
- Health and Safety Compliance
- Coaching and Development
- Organization
- Prioritization
- Leadership
- Written Communication
- Oral Communication
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Food Services
- Housekeeping
- Hospitality
- Customer Service
- Daily Operations
- Staff Scheduling
- Team Management
- Supervision
- Cost Control
- Budgeting
- Personnel Management
- Complaint Resolution
- Quality Standards
- Health and Safety
- Coaching
- Team Development
- French
- English