Food Service Supervisor
- Saint John, NB, Canada
$19 CAD / hour · Full-time
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Job details
- Pay
- $19 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties And Responsibilities
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Essential Duties And Responsibilities
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
More about this job
Responsibilities
Assist shift managers in supervising food service units, overseeing menu production, cash readings, staffing, and employee training. Monitor inventories, sales, labour and food costs, support customer service, and ensure compliance with food safety and workplace health and safety requirements.
Requirements
Requires at least one year of food industry management experience, FoodSafe Level 1 certification, and knowledge of health and safety and food service catering. Candidates should have strong supervisory, leadership, customer service, and communication skills, plus Microsoft Office knowledge; unionized employee relations experience is an asset.
Skills
- Food Service Operations
- Staff Supervision
- Staff Scheduling
- Hiring And Training
- Employee Relations
- Inventory Reporting
- Sales And Cost Reporting
- Customer Service
- Food Safety
- Health And Safety Compliance
- WHMIS
- HACCP
- Food Service Catering
- Communication
- Microsoft Office
- FoodSafe Level 1
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Security & Safety
Keywords
- Food Service Operations
- Food Service Catering
- Food Safety
- HACCP
- WHMIS
- Occupational Health And Safety Act
- Quality Assurance
- Workplace Inspections
- Workplace Accident Reporting
- Menu Production
- Cash Readings
- Staff Scheduling
- Hiring
- Employee Training
- Employee Relations
- Unionized Environment
- Inventory Reporting
- Sales Revenue
- Labour Costs
- Food Costs
- Customer Service
- Microsoft Office