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Front Desk Attendant, Full Time

  • Dease Lake 9, BC, Canada

The hourly wage for this position is $21.00. · Full-time

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Job details

Pay
The hourly wage for this position is $21.00.
Job type
Full-time
Apply by
Experience
3 years’ customer service and reception experience in a fast-paced demanding environment is an asset
Posting language
English
Posted

Original job description

The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Essential Duties And Responsibilities

  • Provide hospitality reception services to the camp residents.
  • Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained.
  • Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
  • Work at the onsite commissary.
  • Assist with housekeeping, laundry and stocking of supplies as needed.
  • Complete daily and period reporting for management and clients.
  • Perform other administrative duties and functions as required
  • Minor heavy lifting may be involved (up to 40 lb.)

Qualifications

  • Exceptional customer service attitude and experience
  • Proven time-management and organization skills
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Physical ability to carry out the duties of the position
  • 3 years’ customer service and reception experience in a fast-paced demanding environment is an asset

Position Requirements

  • Pass a Drug & Alcohol Test
  • Driver’s License preferred
  • Shift: 12hr/Day
  • Rotation: 14 Days on/14 Days off
  • Local applicants preferred

Perks

  • Travel and accommodations provided
  • Overtime after 8hr/day
  • Benefits after 3 months

ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.

The hourly wage for this position is $21.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

What’s in it for you?

  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
  • The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
More about this job

Responsibilities

Provide hospitality reception and direct residents and associates to appropriate services, while coordinating room readiness and maintaining accurate resident, room, and work-order information. Support commissary operations, housekeeping, laundry, supply stocking, and administrative reporting for management and clients.

Requirements

Candidates should have an exceptional customer-service attitude, strong time-management, organizational, communication, and interpersonal skills, and proficiency in Microsoft Excel, Word, and PowerPoint. Physical ability to perform the duties is required; three years of customer-service and reception experience in a fast-paced environment is an asset, and applicants must pass a drug and alcohol test.

Skills

  • Customer Service
  • Reception
  • Time Management
  • Organization
  • Communication
  • Interpersonal Skills
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Room Coordination
  • Data Management
  • Administrative Reporting
  • Housekeeping Coordination
  • Laundry
  • Inventory and Supply Stocking
  • Physical Stamina

Benefits

  • Travel and Accommodations Provided
  • Health, Vision, and Dental Coverage for Eligible Associates
  • Mental Health and Wellness Resources
  • Employment Assistance Program

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Administrative
  • Food & Beverage

Keywords

  • Hospitality Reception
  • Customer Service
  • Camp Residents
  • Room Availability
  • Check-In and Checkout
  • Resident Information
  • Resident Requests
  • Housekeeping
  • Maintenance
  • Work Orders
  • Onsite Commissary
  • Laundry
  • Supply Stocking
  • Management Reporting
  • Client Reporting
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Drug and Alcohol Test
  • Driver's License
  • Employment Equity
  • Overtime

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