Closed listing
Front Desk Housing Associate, Full Time
- Fort McMurray, AB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.
Essential Duties And Responsibilities
What’s in it for you?
Essential Duties And Responsibilities
- Provide hospitality reception services to the camp residents.
- Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
- Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
- Complete daily and period reporting for management and client.
- Perform other administrative duties and functions as required.
- Diploma in hospitality and hotel management is an asset
- Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
- Exceptional customer service attitude and experience
- Proven time-management and organization skills
- Excellent communication and interpersonal skills
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Previous remote camp work in Food & Support Services is an asset
- Pass a Drug & Alcohol Test
- Shift: 12hr/Day (Monday to Thursday. Tuesday & Wednesday are split shifts)
- Rotation: 14 Days on/14 Days off
- Local applicants preferred
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Serve as the first point of contact for clients and associates, provide reception services to camp residents, and direct inquiries to appropriate services. Coordinate room readiness and maintenance requests, keep resident and room records current, and prepare daily and periodic reports for management and clients.
Requirements
Requires at least two years of customer service and reception experience in a fast-paced environment, strong customer service, organization, time-management, communication, and interpersonal skills, and proficiency in Microsoft Office. A hospitality or hotel management diploma and remote camp experience are assets; applicants must pass a drug and alcohol test.
Skills
- Customer Service
- Reception
- Hospitality
- Time Management
- Organization
- Communication
- Interpersonal Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Data Management
- Reporting
- Room Coordination
- Administrative Support
- Housekeeping Coordination
- Maintenance Coordination
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
- Administrative
- Food & Beverage
Keywords
- Hospitality Reception
- Camp Residents
- Customer Service
- Front Desk
- Resident Information
- Room Availability
- Check-In
- Checkout
- Housekeeping
- Maintenance
- Work Orders
- Daily Reporting
- Management Reporting
- Client Reporting
- Administrative Duties
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Remote Camp
- Food and Support Services
- Drug and Alcohol Test
- 14 Days On/14 Days Off