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Added 7 hours ago
W
Human Resources Administrator
Wasauksing
Parry Sound, ON
- Full-time
Wasauksing First Nation is accepting applications for a HR Administrator. Reporting to the Human Resources Manager, the Human Resource Administrator provides administrative support as it…
Added 7 hours ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 7 hours ago
CE
Staff Discipline Facilities Engineer (ICE)
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager, Discipline Facilities Engineering, the Staff Discipline Facilities Engineer (ICE) provides specialized instrumentation, controls and electrical engineering…
Added 7 hours ago
GT
Production Manager
Giant Tiger
Ottawa, ON
- Full-time
Translate the merchant vision into production priorities and resource allocation to support business objectives and successful assortment execution in the Bedding, Bath, Beauty, Footwear,…
Added 8 hours ago
WC
National Accounts Manager
White Cap Canada
Vaughan, ON
- Full-time
…Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure category program business, and leverage…
Added 8 hours ago
IT Project Manager
Imperial Brady
Montreal, QC · Saint-Laurent, QC
Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent. The Project Manager will be accountable for establishing clear objectives and plans, coordinating…
Added 8 hours ago
B
Associate Project Manager
BGIS
Abbotsford, BC
- Full-time
Reporting to a Project Manager, the Associate Project Manager will be responsible for planning and overseeing the end-to-end delivery of assigned projects, typically of low complexity, risk…
Added 8 hours ago
CC
Sr Solutions Designer CRM -RQ11723
Computer Consultants International, Inc.
Toronto, ON
- Contract
 Contributing to design/development project plans, including work breakdown and resource estimates
Added 9 hours ago
PF
Front End & Bakery Manager
Pete's Frootique
Halifax, NS
- $42,000 to $48,000 USD / year
- Full-time
We are currently seeking a motivated and experienced Front End & Bakery Manager to join our leadership team. This fast-paced, hands-on role is responsible for leading the Front End, Admin,…
Added 9 hours ago
PH
Research Project Manager 1
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Research Project Manager 1 leads and co-ordinates all aspects of the current projects undertaken by the department. The role ensures the deliverables are completed on time and on…
Added 9 hours ago
M
Resource Manager
Marks
Canada
- $50 to $70 CAD / hour
- Full-time
A proactive, process-led resource manager, experienced working in a fast-paced creative environment. An empathetic problem solver with brilliant interpersonal skills, used to working…
Added 9 hours ago
MN
Project Manager
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Contract
Project Manager - Transmission & Distribution (T&D)
Added 10 hours ago
GD
Production Manager
General Dynamics Missions System International
Ottawa, ON
- Full-time
Reporting to the Production Program Manager, the Deputy Production Program Manager leads a production team in an assembly/test environment, exhibiting effective leadership and coaching…
Added 10 hours ago
GD
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Collaborate with the Project Manager to review project performance monthly, analyzing risks (technical, cost, schedule), and taking corrective action as needed.
Added 10 hours ago
LT
Senior Hardware Engineer
LMI Technologies
Burnaby, BC
- $108,000 to $153,000 CAD / year
- Full-time
Experience in translating high level requirements into an architecture, considering aspects like resource/power use, performance, ease of maintenance, compatibility and design partitioning…
Added 11 hours ago
GD
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
- Full-time
The Business Development Manager, International Tactical Communications and Information Systems (TacCIS) will be responsible for business strategic planning, direction and development of…
Added 11 hours ago
GD
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- Full-time
Perform any additional duties as delegated by the Manufacturing Engineering & Product Support Manager.
Added 11 hours ago
GO
Licensing Officer
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Manager of Licensing, your primary duties will include reviewing applications and working with applicants to achieve a complete and adequate application. You will prepare…
Added 11 hours ago
AI
Senior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
Communicates all requested design changes to their Mechanical Design Team Lead or respective manager.
Added 12 hours ago
Senior Mechanical Designer
ATS Automation
Cambridge, ON
Communicates all requested design changes to their Mechanical Design Team Lead or respective manager.
Added 12 hours ago
CO
Manager, Budget & Financial Planning
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
Reporting to the Chief Financial Officer, the Manager, Budget & Financial Planning provides overall budget oversight and leads the development of the City’s annual operating and capital…
Added 12 hours ago
TO
Supervisor 1, OHSC Grounds
The Ottawa Hospital
Ottawa, ON
- Full-time
…on behalf of the OHSC member organizations. Reporting to the Manager, Facility Management and Renewal, this role ensures the effective delivery of landscape maintenance, construction…
Added 12 hours ago
NH
CLINICAL PHARMACIST
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, this position provides pharmacy services to patients in Northern Health. As a member of an…
Added 13 hours ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Program Manager for Allied Health and Site Programs and working as a member of the management team, the Manager is responsible for optimum patient care by providing…
Added 13 hours ago
AH
Registered Nurse – DTC Surgical Suite
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…required cases. The RN assumes responsibility and acts as a resource for staff skill development and support. As a leader and role model, the individual must demonstrate a professional,…

Compass Group Canada

Front of House Manager (SFU Dining Commons)

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: 3+ years of experience in food service management or hospitality operations.
Posting language: English
Posted: Oct 12, 2026

Original job description

Job function: Ensure Customer & Client needs are met in all areas at the dining hall.

Overview: This is a 7 day per week operation that is open 24 hours per day. This unit has a team of approx. 150 unionized associates.

Duties

Build and maintain positive relationships with customers, SFU stakeholders, Residence Management, Residence Life, and the Dining Commons management team.
Deliver exceptional customer service, respond to guest feedback, and accommodate diverse dietary needs in collaboration with the culinary team.
Oversee daily front-of-house operations, including floor inspections, service standards, cleanliness, menu signage, and operational readiness.
Execute established promotional calendars, special events, and initiatives to enhance the dining experience.
Supervise, coach, and support unionized associates, fostering a positive, productive, and respectful work environment.
Support recruitment, onboarding, and training of new associates in accordance with Compass standards.
Review daily staffing schedules, coordinate sick-call coverage, conduct shift briefings, and ensure compliance with the collective bargaining agreement.
Review and approve employee timecards, including overtime, sick pay, and time adjustments, in accordance with company policies.
Manage daily cash-handling procedures, including cash float distribution, cash reconciliation, preparation of bank deposits, and secure placement in the accounting safe for courier collection.
Monitor and maintain compliance with quality assurance, occupational health and safety, food safety, sanitation, and security standards in collaboration with the culinary and management teams.
Complete required operational inspections, audits, and documentation, ensuring records remain accurate and up to date.
Maintain effective communication between shifts through detailed management logbook entries, shift handovers, and timely escalation of operational concerns.

Qualifications

3+ years of experience in food service management or hospitality operations.
Strong knowledge of food safety regulations and best practices.
Excellent organizational and communication skills.
Experience with sustainability initiatives and waste management preferred.
Ability to adapt to a dynamic, creative environment.
Previous experience in a unionized workplace is an asset.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Oversee daily front-of-house dining operations, customer service, service standards, events, cash handling, and compliance with food safety, health and safety, sanitation, and security requirements. Supervise and support unionized associates, coordinate staffing and shift handovers, manage timecards, and maintain operational records and stakeholder relationships.

Requirements

Requires at least three years of food service management or hospitality operations experience, strong knowledge of food safety regulations, and excellent organizational and communication skills. Sustainability and waste management experience is preferred, while experience in a unionized workplace is an asset; adaptability in a dynamic environment is also expected.

Skills

Food Service Management
Hospitality Operations
Customer Service
Front-of-House Operations
Staff Supervision and Coaching
Recruitment and Onboarding
Training
Scheduling and Shift Coordination
Timecard and Overtime Administration
Cash Handling and Reconciliation
Food Safety
Occupational Health and Safety
Sanitation
Quality Assurance
Communication
Waste Management

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Dining Commons
Food Service Management
Hospitality Operations
Front-of-House Operations
Customer Service
Guest Feedback
Dietary Needs
Service Standards
Promotional Calendars
Special Events
Unionized Workplace
Collective Bargaining Agreement
Recruitment
Onboarding
Staff Training
Staff Scheduling
Shift Briefings
Timecards
Overtime
Cash Handling
Cash Reconciliation
Bank Deposits
Quality Assurance
Occupational Health and Safety
Food Safety
Sanitation
Security Standards
Operational Inspections
Audits
Sustainability

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