General Help/ Cashier
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary
As a General Helper/Barista you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
As a General Helper/Barista, You Will
As a General Helper/Barista you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
As a General Helper/Barista, You Will
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Ability to cross-train and assist in other outlets to support business operations
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Take guest orders and prepare and serve food and beverages while providing friendly, attentive service and maintaining speed and quality. Clean restaurant and production areas, maintain equipment, receive and stock inventory, and address guest concerns.
Requirements
The role calls for a strong work ethic, punctuality, time management, and the ability to work under pressure while following food safety standards. Candidates should be able to learn equipment operation, lift boxes up to 25 pounds, work in cold storage areas, and support other outlets; prior guest-service experience is an asset.
Skills
- Guest Service
- Hospitality
- Beverage Preparation
- Food Safety
- Inventory Receiving and Storage
- Cleaning and Sanitation
- Time Management
- Teamwork
- Product Knowledge
- Order Taking
- Service Recovery
- Equipment Operation
- Communication
- Working Under Pressure
- Punctuality
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
Keywords
- Food and Beverage Services
- Guest Service
- Hospitality
- Barista
- Food Preparation
- Beverage Preparation
- Food Safety
- Order Taking
- Product Knowledge
- Speed of Service
- Service Recovery
- Inventory Receiving
- Inventory Storage
- Stocking
- Restaurant Cleaning
- Equipment Maintenance
- Equipment Operation
- Cold Storage
- Teamwork
- Guest Experience