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Compass Group Canada

General Help Full Time

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

How You Will Make An Impact

We are looking for a dependable and motivated Full-Time General Help team member to support daily operations at our Tim Hortons location. The ideal candidate has strong customer service skills, works well in a fast-paced environment, and has previous Tim Hortons experience or training, with opportunities for future advancement into a Lead Hand role.

As a General Helper You Will

Provide friendly and efficient customer service to all guests.
Assist with food and beverage preparation, including following Tim Hortons standards and procedures.
Operate cash registers and process customer transactions accurately.
Maintain cleanliness and organization of the kitchen, service areas, and dining spaces.
Restock food, beverages, supplies, and other products as needed.
Follow all food safety, sanitation, and workplace health and safety guidelines.
Assist with opening, closing, and daily operational duties as required.
Work collaboratively with team members to ensure smooth daily operations.
Support other duties as assigned to meet business needs.

About You

Previous customer service or food service experience is considered an asset.
Tim Hortons experience or training is preferred.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Comfortable working in a fast-paced environment.
Strong attention to detail and commitment to cleanliness.
Reliable, punctual, and flexible to accommodate occasional shift changes.
Ability to follow food safety, sanitation, and workplace safety procedures.

Availability to work Monday to Friday, 12:30 PM – 8:30 PM.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Apply About employer

More about this job

Responsibilities

Provide friendly customer service, prepare food and beverages according to Tim Hortons standards, and process customer transactions accurately. Maintain clean and stocked work areas, follow safety procedures, and collaborate with the team on daily operations, including opening and closing duties.

Requirements

Previous customer service or food service experience is an asset, and Tim Hortons experience or training is preferred. Candidates should communicate well, work independently and with a team in a fast-paced environment, follow safety and sanitation procedures, and be reliable and flexible; Canadian work experience is not required.

Skills

Customer Service
Food and Beverage Preparation
Cash Register Operation
Transaction Processing
Food Safety
Sanitation
Workplace Health and Safety
Cleaning and Organization
Restocking
Communication
Teamwork
Attention to Detail
Time Management
Reliability
Flexibility

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Tim Hortons
Customer Service
Food Service
Food and Beverage Preparation
Cash Register
Customer Transactions
Food Safety
Sanitation
Workplace Health and Safety
Cleaning
Restocking
Kitchen Operations
Opening and Closing Duties
Fast-Paced Environment
Teamwork
Communication
Attention to Detail
Shift Flexibility

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