General Help Tim Hortons
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary:
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.
Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.
Job Summary
What’s in it for you?
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.
Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.
Job Summary
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Provide friendly, attentive guest service by taking orders and preparing beverages, food, and baked products according to standards and food safety requirements. Maintain clean work and dining areas, manage inventory deliveries and restocking, operate kitchen equipment, and support efficient service and guest issue resolution.
Requirements
Candidates should demonstrate hospitality, a strong work ethic, punctuality, time management, and the ability to work under pressure while maintaining food safety standards. They must be able to learn equipment operation, lift boxes up to 25 pounds, and work in cold storage areas; previous guest service experience is an asset, but Canadian work experience is not required.
Skills
- Customer Service
- Hospitality
- Food and Beverage Preparation
- Food Safety
- Food Handling
- Order Taking
- Product Knowledge
- Inventory Restocking
- Cleaning and Sanitation
- Time Management
- Teamwork
- Working Under Pressure
- Equipment Operation
- Guest Complaint Resolution
- Punctuality
- Physical Stamina
Benefits
- Health Benefits
- Vision Care
- Dental Care
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
- Retail
Keywords
- Customer Service
- Hospitality
- Food and Beverage Services
- Food Preparation
- Beverage Preparation
- Food Safety
- Food Handling
- Order Taking
- Product Knowledge
- Speed of Service
- Guest Experience
- Service Recovery
- Inventory Receiving
- Inventory Storage
- Restocking
- Cleaning and Sanitation
- Restaurant Operations
- Ovens
- Egg Cookers
- Baked Products
- Showcase Standards
- Teamwork
- Time Management
- Cold Storage
- Health and Safety