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Compass Group Canada

General Help Tim Hortons

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Summary:

Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.

Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.

Job Summary

Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
Prepare different types of beverages according to standards including marking lids and pots.
Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
Ensure all showcase specifications are met.
Cleaning of the production area and back of the house area on a daily basis.
Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
Maintain cleanliness of equipment each shift.
Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About You:

Demonstrate a passion for hospitality and creating exceptional Guest experiences.
Be able to work under pressure while maintaining food safety standards.
Have a passion for serving, making food and beverages and good time management.
Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
Enjoy working with a successful team in a safe environment.
Have a strong work ethic, be punctual and responsible.
Previous experience in guest service field is an asset.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Provide friendly, attentive guest service by taking orders and preparing beverages, food, and baked products according to standards and food safety requirements. Maintain clean work and dining areas, manage inventory deliveries and restocking, operate kitchen equipment, and support efficient service and guest issue resolution.

Requirements

Candidates should demonstrate hospitality, a strong work ethic, punctuality, time management, and the ability to work under pressure while maintaining food safety standards. They must be able to learn equipment operation, lift boxes up to 25 pounds, and work in cold storage areas; previous guest service experience is an asset, but Canadian work experience is not required.

Skills

Customer Service
Hospitality
Food and Beverage Preparation
Food Safety
Food Handling
Order Taking
Product Knowledge
Inventory Restocking
Cleaning and Sanitation
Time Management
Teamwork
Working Under Pressure
Equipment Operation
Guest Complaint Resolution
Punctuality
Physical Stamina

Benefits

Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Hospitality
Food and Beverage Services
Food Preparation
Beverage Preparation
Food Safety
Food Handling
Order Taking
Product Knowledge
Speed of Service
Guest Experience
Service Recovery
Inventory Receiving
Inventory Storage
Restocking
Cleaning and Sanitation
Restaurant Operations
Ovens
Egg Cookers
Baked Products
Showcase Standards
Teamwork
Time Management
Cold Storage
Health and Safety

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