General Help Tim Hortons
- Toronto, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Job Summary:
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.
Shifts are mostly daytime, Mon-Friday. Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.
Job Summary
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.
Shifts are mostly daytime, Mon-Friday. Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant.
Job Summary
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Deliver exceptional customer service by preparing food and beverages while maintaining high standards of food safety and cleanliness. Support efficient daily restaurant operations by managing inventory and ensuring the facility remains clean and organized.
Requirements
Demonstrate a passion for hospitality and the ability to work effectively under pressure in a fast-paced environment. Must be able to perform physical tasks such as carrying boxes up to 25lbs and working in cold environments.
Skills
- Customer service
- Food preparation
- Beverage preparation
- Food safety
- Inventory management
- Time management
- Hospitality
- Equipment operation
- Cleaning
- Order taking
- Product knowledge
- Teamwork
- Work ethic
Benefits
- Health care coverage
- Vision care
- Dental care
- Mental health and wellness resources
- Employee assistance program
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
- Retail
Keywords
- Customer Service
- Food Safety
- Hospitality
- Inventory Management
- Restaurant Operations
- Food Preparation
- Beverage Preparation
- Cleaning Standards
- Teamwork
- Time Management
- Retail
- Hospital Environment
- Equipment Maintenance
- Service Recovery