General Manager (Food Services)
- Vancouver, BC, Canada
- Greater Vancouver Metropolitan Area, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment.
- Posting language
- English
- Posted
Original job description
We are seeking an experienced and dynamic General Manager to oversee the operations. The ideal candidate will be responsible for managing all aspects of the operation, ensuring a high level of customer satisfaction, and leading a team of dedicated staff.
Now, If You Were To Come On Board As One Of Our General Manager (Food Services), We’d Ask You To Do The Following For Us
Now, If You Were To Come On Board As One Of Our General Manager (Food Services), We’d Ask You To Do The Following For Us
- Manage client relations
- Ensure customer satisfaction.
- Manage staff
- Menu planning
- Ensure compliance with strict quality assurance, health & safety and environmental programs
- Manage a team of Manager’s as well union and non-union associates
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment. Experience managing a large team of associates and managers is a must.
- Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
- Proven financial management skills, including ability to control product and labour costs and analyze information.
- Experience working with high volume operations with multiple food concepts.
- Proven experience as a General Manager or similar role in the food service industry.
- Strong leadership and team management skills.
- Excellent client relationship and communication skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and sanitation regulations.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office, Excel and Word.
- Knowledge of any POS System is an asset
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Oversee food service operations, manage client relationships, ensure customer satisfaction, and lead a large team of managers and union and non-union associates. Plan menus and ensure compliance with quality assurance, health and safety, and environmental programs.
Requirements
Requires post-secondary education and at least five years of food service or related management experience in a high-volume retail environment, including experience managing large teams and multiple food concepts. Candidates should have strong financial, leadership, communication, and food safety skills, plus Advanced Food Service Training and Health and Safety certifications or willingness to complete them within 90 days.
Skills
- Client Relations
- Customer Satisfaction
- Staff Management
- Menu Planning
- Quality Assurance
- Health and Safety Compliance
- Environmental Program Compliance
- Financial Management
- Cost Control
- Team Leadership
- Communication
- Food Safety and Sanitation
- Microsoft Office
- Microsoft Excel
- Microsoft Word
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employee Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Food Service
- Food Service Operations
- High-Volume Retail
- Client Relations
- Customer Satisfaction
- Menu Planning
- Quality Assurance
- Health and Safety
- Environmental Programs
- Union Associates
- Non-Union Associates
- Financial Management
- Product Cost Control
- Labor Cost Control
- Multiple Food Concepts
- Advanced Food Service Training
- Level 1 Health and Safety Certification
- Level 2 Health and Safety Certification
- Food Safety
- Sanitation Regulations
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- POS Systems