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Added 22 mins ago
MG
Concierge
Mistral Group of Companies
ON · Brighton, Ontario
- Part-time
Previous experience in a customer service or front desk role, preferably in a senior living, healthcare or hospitality setting.
Added 1 hour ago
YO
FT Evenings - Housing Security & Support Clerk
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Reporting to the Team Supervisor, Housing Residence Desk, Security staff will work as part of the Housing Services Team that provides programs and services for those with affordable and…
Added 1 hour ago
YO
FT Morning - Housing Security & Support Clerk
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Reporting to the Team Supervisor, Housing Residence Desk, Security staff will work as part of the Housing Services Team that provides programs and services for those with affordable and…
Added 1 hour ago
YO
FT Overnight- Housing Security & Support Clerk
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Reporting to the Team Supervisor, Housing Residence Desk, Security staff will work as part of the Housing Services Team that provides programs and services for those with affordable and…
Added 1 hour ago
YO
PT Housing Security & Support Clerk (Various Shifts)
YMCA of the National Capital Region
Ottawa, ON
- Part-time
Reporting to the Team Supervisor, Housing Residence Desk, Security staff will work as part of the Housing Services Team that provides programs and services for those with affordable and…
Added 1 hour ago
LT
Personal Trainer
Life Time
Ajax, ON
- Full-time
Fulfills member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning
Added 1 hour ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 1 hour ago
MD
Scanning Services - Office & Admin Specialist, Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Customer Service Skills - sufficient to provide prompt, courteous and accurate information in person, on the phone, through e-mail and other written correspondence, and to communicate…
Added 1 hour ago
SB
Facilities Attendant
Skyservice Business Aviation
Dorval, QC
- Full-time
Ensure requests are completed in alignment with the Facilities Service Desk tool.
Added 3 hours ago
CG
Guest Experience Coordinator and Reception
Compass Group Canada
Winnipeg, MB
- Full-time
Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience
Added 3 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
The Client Service & Intake Administrator is the first point of contact for personal tax clients and is responsible for receiving, organizing, documenting, and tracking client information…
Added 3 hours ago
CG
Guest Services & Reception Coordinator (18 month contract)
Compass Group Canada
Calgary, AB
- Full-time
Experience in reception, guest services, hospitality, concierge services, corporate front desk operations, customer service, or office administration.
Added 3 hours ago
BV
Customer Experience Lead
Betstamp Ventures
Toronto, ON
- Full-time
You've set up help-desk tools like Zendesk or Intercom, or an AI support assistant.
Added 4 hours ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…positions are available including but not limited to: Junior Help Desk Customer Support; Junior Web Development; Junior Project Support; Junior Business Analyst Support; Health Information…
Added 4 hours ago
R
Director, Cash Management
RBC
Toronto, ON
- Full-time
Effectively interact with and provide leadership engagement with TS Funding & Liquidity Trading Desk, Account Managers, Branches, Trading Operations staff, and correspondent banks in the…
Added 5 hours ago
RB
Director, Cash Management
Royal Bank of Canada
Toronto, ON
- Full-time
Effectively interact with and provide leadership engagement with TS Funding & Liquidity Trading Desk, Account Managers, Branches, Trading Operations staff, and correspondent banks in the…
Added 5 hours ago
SS
IT Support and Systems Administrator - Tier 1
Securiguard Services Ltd.
Toronto, ON
- Full-time
Minimum 2 years of experience in IT help desk, desktop support, technical support, or a related role.
Added 5 hours ago
W
(CAN) General Merchandise Associate (Overnight)
Walmart
Delta, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 5 hours ago
W
General Merchandise Associate
Walmart
Cranbrook, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 6 hours ago
TB
accommodation services manager
Travelodge Bracebridge
Bracebridge, ON
- Full-time
Added 6 hours ago
W
(CAN) Remodel Host
Walmart
Calgary, AB
- Full-time
1. Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 7 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kamloops, BC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 7 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kamloops, BC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 7 hours ago
W
General Merchandise Associate - Overnight
Walmart
Saskatoon, SK
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 7 hours ago
WC
General Merchandise Associate
Walmart Canada
Cranbrook, BC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…

Compass Group Canada

Guest Services & Reception Coordinator (18 month contract)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Reporting to the Calgary Workplace Lead, the Guest Services & Reception Coordinator serves as the face of the Calgary office, creating a welcoming, professional, and service-focused experience for employees, clients, executives, guests, and vendors.

This full-time contract position is responsible for reception operations, guest services, meeting and event support, workplace coordination, and maintaining an exceptional office experience.

What You'll Do

As a Guest Services & Reception Coordinator, you will:

Deliver exceptional guest service and create a seamless arrival experience for employees, clients, and visitors.
Welcome and register guests, notify hosts of arrivals, provide directions, and respond to workplace inquiries.
Manage incoming calls, shared inboxes and calendars, workplace requests, and daily reception activities.
Provide information about office services, building amenities, local transportation, restaurants, and nearby points of interest.
Maintain a clean, organized, and client-ready reception area, meeting rooms, workspaces, and hospitality spaces.
Coordinate meeting room readiness, room set-ups, catering arrangements, name tags, visitor requirements, and front-of-house event support.
Assist employees with workspace reservations, office resources, and the effective use of shared spaces.
Anticipate guest and employee needs while proactively resolving service issues in a professional manner.
Collaborate with Workplace Services, Facilities, Security, Technology Support, Executive Assistants, and third-party vendors.
Monitor and replenish workplace supplies and consumables.
Support building security, emergency preparedness, health and safety initiatives, and business continuity procedures.
Provide support to other Calgary office locations as required.

What We're Looking For

The ideal candidate will have:

Experience in reception, guest services, hospitality, concierge services, corporate front desk operations, customer service, or office administration.
Outstanding verbal and written communication skills, professional presence, discretion, and a strong customer-service mindset.
The ability to effectively prioritize tasks, manage competing demands, and remain calm in a fast-paced environment.
Proficiency with Microsoft Office applications and the ability to quickly learn workplace management systems, reservation platforms, and office technologies.
Experience supporting meetings, events, catering services, executive visitors, or corporate hospitality programs considered an asset.
Occasional lifting and moving of workplace supplies, materials and catering items weighing up to 40 lbs.

Contract Term

This position is an approximately 18-month contract intended to provide maternity leave coverage. The contract will conclude when coverage is no longer required. Future employment opportunities may be available based on business needs and organizational requirements.

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More about this job

Responsibilities

Manage reception and guest services, including welcoming and registering visitors, handling calls and workplace requests, and maintaining a professional, organized office environment. Coordinate meeting rooms, events, catering, supplies, and shared workspaces while collaborating with workplace teams and supporting security, safety, and business continuity procedures.

Requirements

Candidates should have experience in reception, hospitality, guest services, customer service, or office administration, along with strong communication skills, professional discretion, and a customer-focused approach. They should be able to prioritize competing demands, use Microsoft Office, learn workplace systems quickly, and occasionally lift or move items weighing up to 40 pounds.

Skills

Guest Services
Reception Operations
Customer Service
Verbal Communication
Written Communication
Task Prioritization
Time Management
Microsoft Office
Meeting Coordination
Event Support
Catering Coordination
Workplace Coordination
Visitor Registration
Problem Resolution
Emergency Preparedness
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Reception
Guest Services
Visitor Registration
Front Desk Operations
Workplace Coordination
Meeting Room Setup
Event Support
Catering
Shared Inboxes
Calendars
Microsoft Office
Workplace Management Systems
Reservation Platforms
Office Technology
Building Security
Emergency Preparedness
Health And Safety
Business Continuity
Facilities
Hospitality
Customer Service
Office Administration
Vendor Coordination
Workspace Reservations

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