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Added 24 days ago
Gestionnaire principal , relations client - Principal Relationship Manager , Client service
ADP
Montreal, QC
Other
ADP est à la recherche d’un Gestionnaire principal ou d’une gestionnaire principale, Relations avec la clientèle, doté(e) d’une vaste expérience et d’un esprit stratégique, pour diriger et…
Added 24 days ago
Gestionnaire principal , relations client - Principal Relationship Manager , Client service
ADP
Montreal, QC
Full-time
ADP est à la recherche d’un Gestionnaire principal ou d’une gestionnaire principale, Relations avec la clientèle, doté(e) d’une vaste expérience et d’un esprit stratégique, pour diriger et…
Added 2 months ago
Accounting & Client Relations Manager
Pivot Bookkeeping Incorporated
Halifax, Nova Scotia
Full-time
…and year-round tax reporting. We are hiring an Accounting & Client Relations Manager to run our day-to-day operations, lead a small team, and be the trusted point of contact for our…
Added 9 days ago
Business Development and Client Relations Manager
Apex Occupational Health Solutions Inc
Kitchener, ON
Full-time
Apex is looking for a savvy Business Development & Client Relations Manager to lead our growth charge, translate occupational health-speak into client joy, and help scale services that…
Added 3 months ago
Remote Account Manager Financial Education & Client Relations
Greenleaf Financial Services
Remote, Canada
$60,000 to $70,000 USD / year
Full-time · Remote
Build and maintain professional client relationships
Added 1 month ago
Associate - Client Relations
RPIA
Toronto, ON
Full-time
As an Associate in the Client Relations, you will be responsible for providing high-quality operational and administrative support to the Client Relations team, ensuring accuracy,…
Added 5 days ago
Client Relations & Events Coordinator
McCarthy Tétrault LLP
Calgary, AB
Full-time
Under the guidance and direction of the Client Relations Manager and Client Event Specialists, providing support on the planning and execution of in-person, hybrid and virtual events.
Added 11 days ago
Investor Relations Manager
Intelligenciia
Toronto, ON
Full-time
Our client is seeking a Manager, Investor Relations to support the execution of the Company's investor relations and market-facing communications strategy as it advances its…
Added 4 days ago
Client Manager, Commercial Insurance
Navacord
Calgary, AB
Full-time
The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining,…
Added 4 days ago
Client Manager, Commercial Insurance
Navacord
Edmonton, AB
Full-time
The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining,…
Added 1 day ago
Indigenous Client Relations Liaison Team Lead (Evenings)
Jobbe
Halifax, NS
Full-time
DBHC is looking for an overnight full time Indigenous Client Relations Liaisons who will be responsible for working with the urban Indigenous clients at the Diamond Bailey Healing Centre to…
Added 25 days ago
Program Manager, Quality and Client Experience, ATB Client Care
ATB
Calgary, AB
Full-time
As ATB’s next Program Manager, Quality & Client Experience, you will be a strategic leader responsible for designing, implementing, and continuously evolving the Quality and Client…
Added 27 days ago
Community Relations Manager
Aecon
Toronto, ON
Reporting into the Senior Director, Corporate Affairs, the Community Relations Manager plays a vital role in sustaining a best practice approach to all project communication, stakeholder…
Added 4 days ago
Indigenous Client Relations Liaison Team Lead (Evenings)
Mi'kmaw Native Friendship Centre
Halifax, NS
Full-time
DBHC is looking for an overnight full time Indigenous Client Relations Liaisons who will be responsible for working with the urban Indigenous clients at the Diamond Bailey Healing Centre to…
Added 16 days ago
Tenant Relations Manager
The Armour Group Limited
Halifax, NS
Reporting to the Manager of Tenant Services, the Tenant Relations Manager will support Tenants at assigned properties with any day-to-day support needed and providing excellent client…
Added 16 days ago
Manager, Government Relations
StrategyCorp Inc.
Ottawa, ON
$100,000 to $120,000 CAD / year
Full-time
As a Manager in our Federal Government Relations practice, you will lead client engagements, interpret political and policy developments, and turn insight into practical strategies that…
Added 24 days ago
Client Relations & Business Development Specialist
Impact Recruitment
Vancouver, BC
Full-time
Reporting to the Senior Manager, Client Relations & Business Development, you’ll support the Vancouver office as well as assigned national practice and industry groups, with a focus on…
Added 3 months ago
Senior Manager, Client Care
Southwest Ontario Aboriginal Health Access Centre
London, Ontario
As a member of the Senior Leadership Team, the Senior Manager, Client Care is responsible for the strategic leadership, operational oversight and continuous improvement of clinical and…
Added 8 days ago
Manager Client Services
Mosaic North America
Quebec, QC
Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 8 days ago
Manager Client Services
Mosaic North America
Quebec, QC
Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 26 days ago
Client Relations & Business Development Specialist
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Other
Reporting to the Senior Manager, Client Relations and Business Development, the BD Specialist works with members of the Vancouver office and assigned national practice and industry groups…
Added 1 month ago
Hospitality Manager - Client Centre
MAPLE LEAF LOUNGE
Toronto, ON
Full-time
The Hospitality Manager - Client Centre is an onsite leadership role responsible for overseeing hospitality operations across the Conference Centre, workplace catering, and Executive…
Added 1 month ago
Hospitality Manager - Client Centre
Compass Group Canada
Toronto, ON
Full-time
The Hospitality Manager – Client Centre is an onsite leadership role responsible for overseeing hospitality operations across the Conference Centre, workplace catering, and Executive…
Added 5 days ago
Client Manager, Commercial Insurance
Navacord
Calgary, AB · Edmonton, AB
The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining,…
Added 2 months ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, Ontario
Serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the largest and most…

Compass Group Canada

Hospitality Manager - Client Centre

Toronto, ON, Canada

Pay: The salary for this position is $70,000.
Job type: Full-time
Experience: Minimum 3+ years of experience in banquet, event, or conference management.
Posting language: English
Posted: Jul 30, 2026

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Original job description

The salary for this position is $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

The Hospitality Manager – Client Centre is an onsite leadership role responsible for overseeing hospitality operations across the Conference Centre, workplace catering, and Executive Committee catering programs. Reporting to the Senior Hospitality Manager, Conference, this role ensures seamless event execution, exceptional guest experiences, and operational efficiency across all service areas.

As the lead for major and signature events, the Hospitality Manager serves as the primary point of contact within the Events & Conference Centre, driving service excellence, operational consistency, and a hospitality-forward experience for clients and guests alike.

If You Were To Come On Board As Our Hospitality Manager – Client Centre We’d Ask You To Do The Following For Us

Oversee all food & beverage (F&B) services for the Conference Centre, Workplace Catering, and Executive Committee Catering.
Lead a team of supervisors, servers, bartenders, and porters, ensuring smooth day-to-day operations.
Collaborate with the culinary and bookings teams to manage conference centre logistics and service execution.
Maintain high standards of floor operations, service quality, and event execution.
Handle guest service concerns, implement best practices, and ensure compliance with service level agreements (SLAs).

Guest Experience

Build and maintain strong client relationships, delivering exceptional guest experience with high-quality service and menu offerings.
Act as the primary point of contact for clients in the Hospitality Senior Manager’s absence.

People Leadership

Serve as the primary point of contact for supervisors and team members, providing day-to-day leadership and support for unit associates.
Support recruitment, hiring, scheduling, and general team administration to ensure operational needs are met effectively.
Coach, mentor, and develop team members through ongoing feedback, performance management, and career development support, including conducting performance reviews.

Administration

Input and maintain consumption reports, waste tracking, and diversion reporting to support operational and sustainability initiatives.
Conduct workplace inspections and WHMIS training to ensure compliance with health and safety regulations and company standards.
Oversee inventory management and ensure adherence to allergen program compliance requirements.
Maintain contract requirements, Statements of Work (SOW), and Service Level Agreements (SLAs) to ensure operational alignment and client satisfaction.
Process and review weekly payroll submissions accurately and within required timelines.

Role

Think you have what it takes to be our Hospitality Manager – Client Centre? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

Minimum 3+ years of experience in banquet, event, or conference management.
Certifications required: Smart Serve, Basic First Aid, Basic Food Safety with ability to complete Advanced Food Safety Training within the first 30 days of hire.
Strong knowledge of food and labor cost control.
Creativity in incorporating trendy food concepts and elevated presentation styles.
Proven leadership skills, with the ability to motivate, mentor, and inspire a team.
Highly detail-oriented, with strong collaboration and teamwork abilities.
Exceptional client relations and guest service skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Hotel experience preferred

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.

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More about this job

Responsibilities

Oversee food and beverage operations for the Conference Centre, workplace catering, and Executive Committee programs. Lead a team of service staff to ensure seamless event execution and exceptional guest experiences.

Requirements

Requires at least 3 years of experience in banquet or event management and certifications in Smart Serve, First Aid, and Food Safety. Candidates should possess strong leadership skills and proficiency in Microsoft Office.

Skills

Banquet Management
Event Management
Conference Management
Food and Beverage Services
People Leadership
Client Relations
Guest Service
Cost Control
Inventory Management
Payroll Processing
Microsoft Office Suite
Performance Management

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus
Incentive Programs
Health Care Coverage
Vision Care Coverage
Dental Care Coverage
Mental Health and Well-Being Initiative
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Smart Serve
Basic First Aid
Basic Food Safety
Advanced Food Safety Training
WHMIS
SLA
SOW
F&B
Hospitality
Conference Centre
Catering
Labor Cost Control
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

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