Manager, Catering
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About Us: From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. As a premier sports and events venue, our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.
Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events.
Key Responsibilities
Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events.
Key Responsibilities
- Lead, coach, and develop a team of up to 25 team members across catering planning and operations
- Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations
- Maintain a strong working knowledge of venue operations, policies, and procedures
- Collaborate closely with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events
- Manage full-cycle catering planning and work in conjunction with the Partner
- Actively up-sell enhancements and premium offerings to maximize event revenue
- Prepare and present weekly and monthly sales and revenue reports
- Participate in weekly revenue meetings
- Serve as a senior point of contact for clients
- Consult with clients to understand their vision and provide creative, tailored event solutions
- Maintain strong relationships with corporate clients, event planners, and community partners
- Prepare accurate quotes, contracts, and event documentation
- Maintain organized and confidential sales and client files
- Utilize catering and sales systems to track account history, bookings, and reporting
- Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company
- Demonstrated experience leading and managing teams, ideally in a high-volume or event-driven environment
- Strong understanding of large-scale events, premium hospitality, and live sports or special events operations
- Proven ability to drive revenue, manage client relationships, and close sales
- Excellent leadership, communication, negotiation, and presentation skills
- Strong organizational, time management, and problem-solving abilities
- High level of professionalism, adaptability, and accountability
- Proficiency in MS Word, Excel, and Outlook; catering or event management software considered an asset
- Flexibility to work evenings, weekends, and event-driven schedules as required
More about this job
Responsibilities
Lead and develop a team of up to 25 employees while overseeing catering sales, planning, and on-site execution for high-volume events. Manage client relationships and event documentation, drive revenue through premium offerings, and report on sales and revenue performance.
Requirements
Requires at least two years of catering sales management experience and demonstrated team leadership, preferably in a high-volume or event-driven setting. Candidates should have strong event operations knowledge, sales and client management abilities, excellent communication and organizational skills, proficiency in Microsoft Word, Excel, and Outlook, and flexibility to work evenings and weekends.
Skills
- Team Leadership
- Catering Sales
- Catering Planning
- Event Operations
- Revenue Growth
- Upselling
- Sales Reporting
- Contract Preparation
- Negotiation
- Communication
- Presentation
- Organization
- Time Management
- Problem-Solving
- Microsoft Office
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Sales
- Sports & Recreation
Keywords
- Catering Sales
- Catering Planning
- Event Management
- Venue Operations
- Live Sports
- Special Events
- Premium Hospitality
- Team Leadership
- Client Relationships
- Revenue Growth
- Upselling
- Sales Reporting
- Revenue Meetings
- Event Quotes
- Contracts
- Client Documentation
- Account History
- Booking Systems
- Catering Software
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Culinary Operations
- Corporate Clients
- Event Planners