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Added 11 mins ago
Operations Officer II
Robertson & Company Ltd.
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Contract
Positively contribute to the overall customer experience and loyalty index in each interaction.
Added 11 mins ago
Bilingual Complex Care Analyst - 12-month contract
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Toronto, ON
Full-time
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Added 11 mins ago
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Added 11 mins ago
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Added 11 mins ago
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Added 11 mins ago
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Added 26 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
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Air Conditioning/Refrigeration Technician - Maintenance and Operations
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Added 26 mins ago
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Added 26 mins ago
Air Conditioning/Refrigeration Technician - Maintenance and Operations
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Sommelier / Wine Steward
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Added 26 mins ago
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Compass Group Canada

Manager, Dining Services - Trinity Cafe

Toronto, ON, Canada

Pay: The salary range for this position is $55,000 to $60,000.
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 5 years of experience in food service or hospitality management
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

The salary range for this position is $55,000 to $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Now, If You Were To Come On Board As a Manager, Dining Services – Trinity Cafe, We’d Ask You To Do The Following For Us

Lead a team to provide optimum customer service and comply with quality standards
Train our associates in customer service/engagement with residents
Administer and measure customer service feedback and provide updates to the team
Manage employee recognition programs
Provide client with information on trends pertaining to food, beverage, amenities, etc.
Assist with menu samplings and client presentations
Engage with customers and address concerns in a timely manner
Coordinate menu for catering and marketing needs and manage catering events
Ensure quality standards are updated, communicated, and maintained in the SOP manual
Adhere to Compass and client policies (food safety, physical safety, etc.)

Role

Think you have what it takes to be our Manager, Dining Services – Trinity Cafe? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

5 years of experience in food service or hospitality management
Solid experience in a busy customer service environment
General understanding of healthy food options
Ability to solve problems with professionalism and flexibility
Experience working in an office environment
Sense of urgency, initiative, and attention to detail
Strong presentation and communications skills (verbal and written)
Proficiency in MS Office (Word, Excel, and PowerPoint)

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [email protected] for further information.

Apply About employer

More about this job

Responsibilities

The Manager will lead a team to provide high-quality customer service while ensuring compliance with food safety and operational standards. They are responsible for managing catering events, staff training, and addressing client feedback to maintain service excellence.

Requirements

Candidates must have at least 5 years of experience in food service or hospitality management. Proficiency in MS Office and strong communication skills are required to effectively manage operations and client relations.

Skills

Food service management
Hospitality management
Customer service
Team leadership
Staff training
Problem solving
Menu planning
Catering management
Food safety
MS Office
Communication skills
Presentation skills
Attention to detail
Time management

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Health care coverage
Vision care coverage
Dental care coverage
Mental health and wellness resources
Employment assistance program

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Hospitality Management
Customer Service
Catering
SOP Manual
Food Safety
MS Office
Word
Excel
PowerPoint
Team Leadership
Client Relations
Menu Planning
Employee Recognition
Operations Management

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