Closed listing
Manager, ESS
- Sept-Îles, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Now, If You Were To Come On Board As One Of Our Director Of Operations (Food Services), We’d Ask You To Do The Following For Us
- Manage client relations
- Ensure customer satisfaction.
- Manage staff
- Menu planning
- Ensure compliance with strict quality assurance, health & safety and environmental programs
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment. Experience managing a large team of associates and managers is a must.
- Experience in Remote sites
- Proven financial management skills, including ability to control product and labour costs and analyze information.
- Experience working with high volume operations with multiple food concepts.
- Proven experience as a General Manager or similar role in the food service industry.
- Strong leadership and team management skills.
- Excellent client relationship and communication skills in French
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office, Excel and Word.
- Knowledge of any POS System is an asset
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Manage client relationships, customer satisfaction, staff, and menu planning for food service operations. Ensure compliance with quality assurance, health and safety, and environmental programs.
Requirements
Requires post-secondary education and at least five years of food service or related management experience, including experience managing large teams and remote-site operations. Candidates should have financial and cost-control skills, high-volume food service experience, strong leadership and communication abilities, proficiency with Microsoft Office, and French client communication skills.
Skills
- Client Relations
- Customer Satisfaction
- Staff Management
- Menu Planning
- Quality Assurance
- Health and Safety Compliance
- Environmental Program Compliance
- Financial Management
- Cost Control
- High-Volume Food Service Operations
- Multi-Concept Operations
- Leadership
- Team Management
- Client Communication
- Microsoft Office
- Point-of-Sale Systems
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
- Inclusive Workplace
- Employee Resource Groups
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Management & Leadership
- Hospitality
- Customer Service & Support
- Security & Safety
Keywords
- Food Service Management
- Food and Beverage Services
- Client Relations
- Customer Satisfaction
- Staff Management
- Menu Planning
- Quality Assurance
- Health and Safety
- Environmental Programs
- Remote Sites
- Financial Management
- Product Cost Control
- Labor Cost Control
- High-Volume Operations
- Multiple Food Concepts
- General Management
- Leadership
- Team Management
- French Communication
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Point-of-Sale Systems