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Added 12 hours ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
…regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that…
Added 16 hours ago
RH
Finishing Foreman
Richcraft Homes
Ottawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
…a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property…
Added 18 hours ago
HA
Manager, Signature Events & Community Fundraising
Hope Air
Toronto, ON
- Full-time
…drive participant recruitment, peer-to-peer fundraising, donor acquisition, sponsorship engagement and long-term supporter…
Added 19 hours ago
BS
Marketing Manager - Professionals
Bushbalm Skincare
Ottawa, ON
- Full-time
Bushbalm is looking for a Marketing Manager, Professional Channel to drive the execution of Bushbalm's PRO marketing strategy through integrated campaigns, market insights, and…
Added 1 day ago
M
Customer Success Manager
Meltwater
Toronto, ON
- Full-time
We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities
Added 1 day ago
T
Senior Personal Banker Trainee - Investing
TD
AB
- Full-time
…providing sound financial planning advice to promote customer loyalty and investment…
Added 1 day ago
LC
Talent Acquisition Specialist
Loblaw Companies Limited
Brampton, ON
- Full-time
…Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 1 day ago
SD
Talent Acquisition Specialist
Shoppers Drug Mart
Brampton, ON
- Full-time
…Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 1 day ago
DW
Digital Fundraising Manager
Doctors Without Borders / Médecins Sans Frontières (MSF) Canada
Montreal, QC · Toronto, ON
- Full-time
As a member of the Mass Marketing Unit, the Digital Fundraising Manager is responsible for supporting direct response digital fundraising activities designed to acquire, convert,…
Added 1 day ago
OR
Customer Experience and Innovation Manager
OSL Retail Services Inc
Mississauga, ON
- Other
…customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and…
Added 1 day ago
Store Manager | Lynn Valley
TELUS
North Vancouver, BC
As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven…
Added 2 days ago
RB
Director, Corporate Client Group
Royal Bank of Canada
Ottawa, ON · Kingston, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 2 days ago
HR
Beauty Advisor - Guerlain
Holt Renfrew
Toronto, ON
- Full-time
…with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 2 days ago
HR
Designated Beauty Advisor - Estee Lauder
Holt Renfrew
Toronto, ON
- Full-time
…with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned…
Added 2 days ago
HR
Beauty Advisor - CREED
Holt Renfrew
Toronto, ON
- Full-time
…with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 2 days ago
HR
Beauty Advisor, La Prairie
Holt Renfrew
Montreal, QC
- Full-time
…with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 2 days ago
R
Director, Corporate Client Group
RBC
Kingston, ON · Ottawa, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 2 days ago
B
Developing Investment Advisor, BMO Nesbitt Burns
BMO
Toronto, ON · FCP
- Full-time
…partners, gaining exposure to business development and client acquisition…
Added 2 days ago
Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
Support the development and delivery of partner-specific acquisition tactics that align to broader loyalty and growth objectives.
Added 2 days ago
Senior Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
Owns the strategy, design and delivery of the Scene+ engagement program for Scotiabank clients - using loyalty as a commercial lever to drive profitable client behaviours (primacy, spend,…
Added 2 days ago
T
Marketing Manager (Integrated Marketing Planning)
TD
Toronto, ON
- Full-time
…strategies and campaigns that drive shareholder value and client loyalty. Our team acts as leaders in all aspects of marketing, leading strategies while ensuring TD brand is protected and…
Added 2 days ago
HC
Marketing Manager
Healthy Crunch
Mississauga, ON
- Contract
If so, Healthy Crunch is looking for an exceptional Marketing Manager to work directly alongside Founder & CEO, Julie Bednarski, helping lead and execute all aspects of marketing as we…
Added 3 days ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
…high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business…
Added 3 days ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
…high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business…
Added 4 days ago
R
Relationship Manager Intern, Commercial Financial Services
RBC
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…

Compass Group Canada

Manager, Growth Enablement – Account Management

Mississauga, ON, Canada

The salary range for this position is $70,000 to $80,000. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The salary range for this position is $70,000 to $80,000.
Job type: Full-time
Apply by: Dec 11, 2026
Experience: 5+ years of progressive experience in Account Management, Client Success, Commercial Strategy, Growth Enablement, or a related role.
Posting language: English
Posted: Nov 11, 2026

Original job description

The salary range for this position is $70,000 to $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

The Manager, Growth Enablement – Account Management partners with the Senior Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and processes that strengthen Member retention, engagement, optimization, and growth. This role is responsible for developing and ensuring the execution of the Emerging Member portfolio strategy, including a scalable engagement model, portfolio performance, Member communications, and value delivery. The Manager will also support account planning, business reviews, renewals, RFPs, QBRs, reporting, and other strategic initiatives across the Account Management organization.

If You Were To Come On Board As Our Manager, Growth Enablement – Account Management, We’d Ask You To Do The Following

Emerging Member Portfolio Strategy
- Lead the development and evolution of the Emerging Member portfolio strategy, establishing a scalable growth framework that advances Member retention, engagement, value realization, optimization, and long-term revenue growth.
- Design and continuously improve the Member engagement model, including lifecycle management, segmentation strategies, service standards, governance, and success metrics to deliver a consistent and differentiated Member experience.
- Own the portfolio operating rhythm, including communication strategies, business review programs, targeted engagement campaigns, onboarding enhancements, and cross-functional initiatives that strengthen Member adoption and loyalty.
- Establish performance measurement frameworks and portfolio health indicators to proactively identify retention risks, engagement gaps, growth opportunities, and emerging Member needs.
- Translate portfolio insights into actionable strategic recommendations that improve Member satisfaction, contracted program participation, managed volume, revenue contribution, profitability, and overall Member lifetime value.
- Partner with Account Management, Sales, Marketing, Operations, and other key stakeholders to align growth initiatives, remove barriers to adoption, and accelerate Member success across the portfolio.
- Drive continuous improvement by evaluating program effectiveness, identifying best practices, and implementing initiatives that enhance portfolio performance and support organizational growth objectives.
Growth Enablement and Account Management Support
- Support the Senior Director to design, implement, and continuously improve the Account Management operating model, including member engagement frameworks, business review programs, account planning processes, retention strategies, enablement tools, and performance management practices.
- Help implement consistent approaches to account planning, portfolio prioritization, Member engagement, and value delivery.
- Own the development and governance of standardized business review methodologies, templates, reporting, and value storytelling frameworks to enable consistent and impactful member engagement across the Account Management organization.
- Support Member renewals and RFP events through analysis, content development, presentation preparation, project coordination, and follow-up.
Commercial & Contract Management
- Review, interpret, and provide guidance on member agreements, and program-related terms to ensure alignment with business objectives, contractual commitments, and member value objectives.
- Apply procurement, sourcing, and commercial expertise to identify opportunities that increase member participation, drive program adoption, and maximize financial and operational value.
- Support contract renewals, negotiations, and commercial discussions by assessing opportunities, and value realization outcomes.
Portfolio Optimization and Performance Insights
- Analyze Member purchasing activity, category penetration, program participation, and financial performance to identify actionable opportunities.
- Develop targeted plans to increase participation in contracted programs and strengthen Member engagement and value realization.
- Maintain dashboards and reporting that provide visibility into retention, managed volume, revenue, program adoption, risks, and opportunities.
- Translate data into clear insights and recommendations, tracking progress against Emerging Member portfolio objectives and broader Account Management priorities.
Cross-Functional Coordination and Execution
- Partner across Account Management, Sales, Operations, Member Onboarding, Sourcing, Finance, Distribution, Marketing, and other teams to deliver solutions that address Member needs.
- Coordinate deliverables, timelines, ownership, and follow-up to ensure assigned initiatives are executed effectively.
- Build strong relationships with internal and external stakeholders, including suppliers and distributors, to support Member and business priorities.
- Support the adoption of new tools, processes, and frameworks while contributing to a collaborative Account Management culture through the sharing of best practices and insights.

Role

Think you have what it takes to be our Manager, Growth Enablement – Account Management? Here’s how we’ll know you’ll be successful in the role:

Bachelor’s degree in Business, Commerce, Marketing, Finance, or a related field.
5+ years of progressive experience in Account Management, Client Success, Commercial Strategy, Growth Enablement, or a related role.
Experience developing and executing account or portfolio strategies focused on retention, engagement, optimization, and growth.
Experience supporting Member or client renewals, RFPs, account planning, QBRs, and executive presentations.
Strong analytical and financial acumen, with the ability to translate data into actionable recommendations and compelling Member value stories.
Experience monitoring portfolio performance, budgets, revenue, profitability, or related commercial measures.
Strong project-management skills, with the ability to manage multiple priorities, stakeholders, and deadlines.
Excellent communication, presentation, and relationship-management skills.
Ability to work independently and translate strategy into execution while collaborating across multiple teams.
A Member-centric mindset with a focus on continuous improvement and long-term value creation.
Bilingualism in English and French is an asset.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Develop and execute the Emerging Member portfolio strategy, including scalable engagement, retention, growth, performance measurement, and value delivery. Enable the broader Account Management organization through standardized account planning and business reviews, renewal and RFP support, commercial analysis, reporting, and cross-functional coordination.

Requirements

Requires a bachelor’s degree in Business, Commerce, Marketing, Finance, or a related field, plus at least five years of progressive experience in Account Management, Client Success, Commercial Strategy, Growth Enablement, or a related area. Candidates should bring experience with portfolio strategy, renewals, RFPs, account planning, QBRs, financial and data analysis, project management, communication, and stakeholder collaboration; English-French bilingualism is an asset.

Skills

Account Management
Portfolio Strategy
Member Retention
Member Engagement
Growth Enablement
Account Planning
Renewals
RFP Support
Business Reviews
Commercial and Contract Management
Financial Analysis
Portfolio Performance Reporting
Project Management
Stakeholder Management
Cross-Functional Collaboration
Presentation Skills

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Insurance
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Emerging Member Portfolio
Portfolio Strategy
Member Retention
Member Engagement
Lifecycle Management
Segmentation
Account Planning
Business Reviews
QBRs
Renewals
RFPs
Commercial Strategy
Contract Management
Procurement
Sourcing
Program Adoption
Portfolio Optimization
Performance Measurement
Dashboards
Reporting
Revenue
Profitability
Managed Volume
Member Lifetime Value
Project Management
Cross-Functional Coordination
Stakeholder Management
Value Realization
Member Communications

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Work requirements

Jobs in Canada