Manager In Training - Mobilization
- Mississauga, ON, Canada
The salary for this position is $58,000. · Full-time
Applications open in a new tab.
Job details
- Pay
- The salary for this position is $58,000.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
This position is responsible for establishing the set up of daily operational processes and routines of new unit mobilizations as assigned by the Senior Manager Mobilization. While the position does not have any direct reports, it is expected that this position will oversee the day-to-day operational set up of new unit mobilizations as assigned.
Now, If You Were To Come On Board As Our Manager In Training – Mobilization, We’d Ask You To Do The Following For Us
- The Manager In Training Mobilization role is a position that is responsible for ensuring the day-to-day operations of new business units are set up for success, with all required access and items on the mobilization checklist completed prior to day one of opening where possible, as well as a role that offers the opportunity to gain quality work and systems experience with unique learning and development opportunities across multiple business sectors as part of the mobilization process.
- Responsible for ensuring all training requirements are complete for key associates within the unit, including but not limited to: Concur expense training, Orbit training, CIMS training, Fusion training, UKG training (as applicable), Boost/Thrive Mobile App training (if applicable), Navigator training, External Brands training (if applicable).
- Responsible for ensuring all marketing, customer service and merchandising is completed for new unit mobilizations, including the implementation of all marketing programs within the unit, in tandem with the Retail Execution Partner.
- Responsible for ensuring all marketing-related training requirements are complete for key associates within the unit, including but not limited to: Thrive/Boost Mobile App, marketing calendars and programs, digital signage management, PIDs and CPG merchandizing.
- For New Unit Mobilizations, the role involves travel, weekend and night shift commitment to successfully execute the program depending on location and type of business. This also requires extended time away from home as required based on location.
- Must demonstrate the ability to apply common sense and understanding to a variety of situations. Must demonstrate a willingness and capacity to follow safe work practices. Observes safety and security procedures; reports all potentially unsafe conditions.
- We encourage all associates to accept leadership responsibilities at all times. You have the power to make a difference to all guests.
- Our primary objective is to make sure our guests have a great experience with us at Compass Group Canada by providing exceptional service and quality. Please follow all of the 7 Essentials of Customer Service Excellence as directed by CGC and your Management team in addition to bringing the required skills of the position.
Think you have what it takes to be our Manager In Training – Mobilization? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Partakes in all Compass provided training programs that are designed to support in operation experiences and develops the Manager to effectively manage future business operations and client relationships
- Creates accounts, establishes par levels and places opening order for Grand & Toy, CGC Mailroom and Acklands-Grainger as well as other vendors.
- Works with the Mobilization Specialist – IT & Technology to set up office computers, scanners, printers, POS back office, and other equipment as needed.
- Sets up, completes sign-in request forms, and completes training for key associates on all CGC and unit systems, including but not limited to: CIMS, Orbit, Fusion, Microsoft Office, email, Navigator, Boost/Thrive Mobile Apps, and Online Accounting.
- Fosters excellent employee morale and customer service attitude.
- Ensures efficiency and timeliness are achieved by ensuring daily standards are in place at all times.
- Confirms client reporting requirements and establishes protocols for weekly, monthly and period end reporting; assists with closing first weekly reports and ensuring timely submission.
- Sets and completes training of key associates on AR and AP protocols to ensure payments are received and/or sent in a timely manner.
- Defines banking requirements and ensures all banking requirements are met; orders bank deposit slips, establishes armored car service (if required), sets up EFT (if applicable), requests impressment fund and ensures funds are available at unit.
- Ensures all financial and HSQA policies have been reviewed with staff and signed copies are available for review in the unit.
- Orders and sets up all applicable HSQA required logs, binders, posters, signage and tools.
- Ensures all applicable HSQA training is provided to associates (via MyLMS, 24/7 or in person) prior to unit opening.
- Obtain approval and order Welcome Board and Huddle board for unit.
- Establishes and maintains clear performance expectations with all staff for financial reporting and HSQA requirements and reviews all relevant policies.
- Ensures the unit is able to execute and maintain a premium level of service standards as outlined by the RVP, RDO, DM and client expectations.
- Ensures that all client & company policies are followed at all times.
- Establishes inventory control processes for all aspects of the business (food, paper, cleaning, alcohol, smallwares, linens, etc) and ensures key associates have received training on protocols as required.
- Follows the applicable uniform or dress code policy as per CGC guidelines, and verifies all team members are always wearing proper uniform, including name tag and non-slip shoes to set a good example for unit staff.
- Has a moderate to advanced computer literacy, with demonstrated ability to use Microsoft Office programs and computer-based applications effectively.
- Provides one-on-one support and training to the GM/FSD and all admin personnel for all CGC systems and support each day while on site
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Oversee the operational setup of new business units, ensuring systems, equipment, supplies, training, marketing, financial processes, and health and safety requirements are ready for opening. Support unit managers and administrative staff on-site, establish operating standards, and help ensure strong customer service and compliance with client and company policies.
Requirements
The role calls for moderate to advanced computer literacy, effective use of Microsoft Office and business applications, sound judgment, and a commitment to safe work practices. It also requires travel, weekend and night work, and potentially extended periods away from home to support mobilizations.
Skills
- Operational Setup
- Mobilization
- Training and Development
- Customer Service
- Marketing Execution
- Inventory Control
- Financial Reporting
- Accounts Receivable and Payable
- Health, Safety, Quality, and Assurance Compliance
- Banking Administration
- Microsoft Office
- Computer Literacy
- Employee Support
- Leadership
- Safety Practices
Benefits
- Group Benefits
- Employer RRSP Contributions
- Discretionary Bonus or Incentive Programs
- Health Benefits
- Vision Care
- Dental Care
- Mental Health and Wellness Resources
- Employment Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Food & Beverage
- Hospitality
- Customer Service & Support
- Finance & Accounting
Keywords
- Mobilization
- New Unit Setup
- Operational Processes
- Concur
- Orbit
- CIMS
- Fusion
- UKG
- Boost Mobile App
- Thrive Mobile App
- Navigator
- Microsoft Office
- Online Accounting
- POS Systems
- Digital Signage
- Marketing Programs
- Merchandising
- Inventory Control
- Financial Reporting
- Accounts Receivable
- Accounts Payable
- Banking Requirements
- EFT
- HSQA
- MyLMS
- Customer Service
- Client Relationships
- Training
- Safety Procedures
- Vendor Management