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Added 1 min ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 min ago
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Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 min ago
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Sales Associate
Tilley
Vaughan, ON
- $17 to $18 CAD / hour
- Full-time
We are growing! We are seeking a Sales Associate for our brand-new store opening in Vaughan Village!!
Added 1 min ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Added 1 min ago
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Associé(e) aux caisses (Temps partiel)
The Home Depot
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…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
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Vaughan, ON
- Full-time
…and communicating plans directly with supply chain teams. The associate is responsible for finding ways to enhance operational effectiveness by coordinating efforts in conjunction with…
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Added 15 mins ago
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- Part-time
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Toronto, ON
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ES
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Reporting to the Development Director - FC, the Associate Development Manager enables efficient, predictable, and transparent delivery of content initiatives. You will own delivery…
Added 15 mins ago
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NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
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Data Lifecycle Management (DLM) Specialist (Hybrid) / Spécialiste de la gestion du cycle de vie des données (hybride)
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…management of legal, regulatory and franchise risk. This is an Associate level position within the Data Lifecycle Management team which is responsible for informing relevant teams on risks…
Added 15 mins ago
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Associate Dentist - Metro Dental Care
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- Full-time
Associate Dentist – Metro Dental Care (Calgary, AB)
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Merchandiser, Hourly Part Time Day
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Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 31 mins ago
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Senior Manager, Merchandising Planning
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Added 31 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Powell River, BC
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Customer Service Manager
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- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
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(CAN) Front End Checkout Team Associate
Walmart
Grand Falls, NB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 31 mins ago
NA
Program Assistant (Temporary), School of Manufacturing and Automation
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
This position reports to the Academic Strategy Operations Manager/Administrative Team Lead and primarily provides administrative supports to the Academic Chair and Associate Chairs with…
Added 31 mins ago
W
Senior Project Manager (Experiential Production)
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Toronto, ON
- Full-time
Manage day-to-day project budgets in partnership with the Associate Director, Experiential Ops and Production, ensuring accurate pricing and cost control, while overseeing purchase orders,…
Added 45 mins ago
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Client Service Associate
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Calgary, AB · CALG
- Full-time
Added 45 mins ago
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Auto Mobile Associate
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As an Auto Mobile Associate, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide…

Compass Group Canada

Manager, Premium Services (Rogers Place)

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us: This is an exciting opportunity to be at the heart of Rogers Place, a dynamic venue that hosts some of the biggest events in sports and entertainment. As part of ICE District Hospitality, you’ll be empowered to shape the food and beverage landscape within Rogers Place while working alongside a passionate and supportive team. From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. Our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Additional Perks & Benefits

ICE District Hospitality perks! Partner Incentive Bonus and Playoff Bonus program, heated underground parking, staff events and various incentives

Compass Benefits: 3 weeks vacation, excellent healthcare benefits (effective day 1, RRSP matching plan)

Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet restaurant. This leadership role is responsible for executing standards of service, driving operational excellence, and supporting departmental goals across staffing, training, financial performance, and guest experience. The successful candidate plays a strategic role in mentoring assistant managers and supervisors and helping shape the guest experience across premium spaces.

Responsibilities

Oversee daily operations and ensure consistency in service delivery
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
Champion values and culture in day-to-day leadership and staff engagement
Introduce new and unique concepts to support the evolving needs of premium guests in a fast-paced sports and entertainment venue
Execute show quality standards at all times and support all company initiatives
Maintain strong relationships with clients, guests, and internal stakeholders; actively collect and act on guest feedback
Ensure all safety, sanitation, and security standards are maintained in accordance with regulatory and company guidelines
Responsible for meeting food and labor cost targets; analyze sales data and develop strategies to meet revenue goals
Hire and schedule hourly team members to meet event needs while maintaining operational efficiency
Train, develop and performance manage team members (includes menu knowledge, guest interaction, and hospitality standards)
Plan and lead team meetings, daily pre-shift huddles, and post-event reviews
Manage day-to-day activities while maintaining the highest standards of food, service, and guest satisfaction
Adhere to uniform standards and job specific standard operation procedures
Other duties as assigned

The Qualifications

Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Restaurant management experience is considered a strong asset
Exceptional verbal and written communication skills
Must be able to stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift given the nature of work environment
Must be flexible with schedule, able to work different shifts, evenings, weekends, and holidays

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams - strengthening our culture and helping people feel a true sense of belonging.
Why join ICE District Hospitality? As part of ICE District Hospitality and in addition to the perks and incentives offered as a Compass Group Canada associate, this position is eligible for a Playoff bonus program and an annual KPI Incentive bonus program, as well as heated underground parking in the heart of downtown YEG!

Apply About employer

More about this job

Responsibilities

Oversee premium food and beverage operations across in-seat service, club locations, and a buffet restaurant, ensuring consistent service, safety, and guest satisfaction. Lead and develop staff, manage scheduling and costs, analyze sales, and collaborate on menus, service improvements, and revenue opportunities.

Requirements

Requires at least three years of related management experience, preferably in food and beverage or hospitality; restaurant management experience is an asset. Candidates need strong written and verbal communication skills, flexibility to work evenings, weekends, holidays, and varied shifts, and the ability to stand, walk, bend, and use stairs extensively.

Skills

Food and Beverage Operations
Hospitality Management
Team Leadership
Staff Training and Development
Performance Management
Guest Experience
Menu Development
Service Innovation
Revenue Generation
Food Cost Control
Labor Cost Management
Sales Analysis
Scheduling
Food Safety and Sanitation
Written and Verbal Communication

Benefits

Partner Incentive Bonus
Playoff Bonus
Annual KPI Incentive Bonus
Heated Underground Parking
Three Weeks of Vacation
Health Benefits
Vision Coverage
Dental Coverage
RRSP Matching
Employment Assistance Program
Staff Events
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Premium Services
Food and Beverage Operations
In-Seat Service
Premium Clubs
Buffet Restaurant
Sports and Entertainment Venue
Hospitality
Menu Development
Service Innovation
Guest Experience
Operational Excellence
Staffing
Training
Performance Management
Food Cost Control
Labor Cost Targets
Sales Data Analysis
Revenue Goals
Scheduling
Guest Feedback
Food Safety
Sanitation
Security Standards
Pre-Shift Huddles
Post-Event Reviews

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