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Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
HR
Project Manager, Transit Planning
Halifax Regional Municipality
Halifax, NS
- $71,650 to $92,730 CAD / year
- Full-time
The position also provides leadership and coordination services in identifying program needs in the transit service delivery area. The Project Manager is responsible for building…
Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Halifax, NS
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
AB · Edmonton, AB
- $96,557 to $128,743 CAD / year
- Full-time
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Added 9 mins ago
OO
Director
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
In this context, the Director, Business Intelligence, Analytics and AI Delivery leads the development, delivery, and continuous improvement of supervision analytics and AI solutions across…
Added 9 mins ago
System Control Centre - Senior System Operator
Elexicon Energy Inc.
Ajax, ON
…all System Control Centre clients in the upkeep and smooth delivery of the SCC Work Coordinating System. The Senior System Operator will provide on the job leadership, support, and…
Added 9 mins ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
…policies, plans and programs as well as efficiently meeting service standards in the delivery of municipal…
Added 9 mins ago
Production Supervisor
Nucor Rebar Fabrication
Dartmouth, NS
…and related products. Nucor Rebar Fabrication provides local service from rebar fabrication shops across North America. Each location is equipped with state-of-the-art fabrication…
Added 24 mins ago
NA
Project Coordinator
North America Construction (1993) Ltd. - NAC Constructors Ltd.
St. Thomas, ON
- Full-time
…comprehensively handles projects, from conceptualization to delivery. We also have extensive experience in fields such as civil, structural, process mechanical, building mechanical,…
Added 24 mins ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.
Added 24 mins ago
TW
Food Services Manager Full Time Temporary
The Wellington
Hamilton, ON
- Full-time
Ongoing delivery of customer service with staff, residents, families, and the public
Added 24 mins ago
TW
Personal Support Worker Part Time- Retirement
The Wellington
Hamilton, ON
- Part-time
Assist with meal service, snacks and nourishment delivery, and feeding as required, following swallowing/texture and safety directions where applicable.
Added 39 mins ago
GC
Part-time Booking and Entertainment Services Host - Toronto
Great Canadian Entertainment
Toronto, ON
- Part-time
Position Summary: Under the general direction of the Entertainment & Booking Manager, this person is an energetic, customer service focused individual who will strive to build, sustain, and…
Added 54 mins ago
M
Senior Customer Marketing Manager
Midnite
Remote, Canada
- Full-time
- Remote
Coordinate audiences, timing, contact pressure, exclusions and delivery across CRM teams, Product, Data, MarTech and Customer Service.
Added 54 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 1 hour ago
C/
Manager, Service Delivery / Gestionnaire, Prestation de services
CATSA / ACSTA
SK · Saskatchewan, Canada
- $89,056 to $111,320 CAD / year
- Full-time
The Manager, Service Delivery, reporting to the General Manger, Service Delivery is responsible for managing the daily provision of security screening operations by Service Contractors…
Added 1 hour ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
…operating model. This role will own the product, platform, and service taxonomy; standardized Product Owner, Product Manager, and Scrum Master roles; and the governance and accountability…
Added 1 hour ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 1 hour ago
Part- Time Fitness Leader ID #1614
YMCA of Simcoe/Muskoka
Innisfil, ON
Deliver service friendly, fitness programming. Monitor and maintain high quality instruction and customer service, adhering to YMCA Standards and best practices.
Added 1 hour ago
PH
Logistic Supervisor
Provincial Health Services Authority
Victoria, BC
- Full-time
Coordinates the availability and delivery of vehicles and/or equipment for public relations presentations, driver training, emergency, service centers and other operational purposes.…
Added 1 hour ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Construction Project Operations Manager leads a team of construction project management professionals in the oversight of pre-design, design, construction, renovation, and repairs of…
Added 1 hour ago
PH
Psychologist
Provincial Health Services Authority
Vancouver, BC
- Temporary
Participates in activities related to coordinating the inter-disciplinary team as required for the clinic/program service delivery.

Compass Group Canada

Manager, Premium Services (Rogers Place)

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us: This is an exciting opportunity to be at the heart of Rogers Place, a dynamic venue that hosts some of the biggest events in sports and entertainment. As part of ICE District Hospitality, you’ll be empowered to shape the food and beverage landscape within Rogers Place while working alongside a passionate and supportive team. From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. Our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Additional Perks & Benefits

ICE District Hospitality perks! Partner Incentive Bonus and Playoff Bonus program, heated underground parking, staff events and various incentives

Compass Benefits: 3 weeks vacation, excellent healthcare benefits (effective day 1, RRSP matching plan)

Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet restaurant. This leadership role is responsible for executing standards of service, driving operational excellence, and supporting departmental goals across staffing, training, financial performance, and guest experience. The successful candidate plays a strategic role in mentoring assistant managers and supervisors and helping shape the guest experience across premium spaces.

Responsibilities

Oversee daily operations and ensure consistency in service delivery
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
Champion values and culture in day-to-day leadership and staff engagement
Introduce new and unique concepts to support the evolving needs of premium guests in a fast-paced sports and entertainment venue
Execute show quality standards at all times and support all company initiatives
Maintain strong relationships with clients, guests, and internal stakeholders; actively collect and act on guest feedback
Ensure all safety, sanitation, and security standards are maintained in accordance with regulatory and company guidelines
Responsible for meeting food and labor cost targets; analyze sales data and develop strategies to meet revenue goals
Hire and schedule hourly team members to meet event needs while maintaining operational efficiency
Train, develop and performance manage team members (includes menu knowledge, guest interaction, and hospitality standards)
Plan and lead team meetings, daily pre-shift huddles, and post-event reviews
Manage day-to-day activities while maintaining the highest standards of food, service, and guest satisfaction
Adhere to uniform standards and job specific standard operation procedures
Other duties as assigned

The Qualifications

Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Restaurant management experience is considered a strong asset
Exceptional verbal and written communication skills
Must be able to stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift given the nature of work environment
Must be flexible with schedule, able to work different shifts, evenings, weekends, and holidays

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams - strengthening our culture and helping people feel a true sense of belonging.
Why join ICE District Hospitality? As part of ICE District Hospitality and in addition to the perks and incentives offered as a Compass Group Canada associate, this position is eligible for a Playoff bonus program and an annual KPI Incentive bonus program, as well as heated underground parking in the heart of downtown YEG!

Apply About employer

More about this job

Responsibilities

Oversee premium food and beverage operations across in-seat service, club locations, and a buffet restaurant, ensuring consistent service, safety, and guest satisfaction. Lead and develop staff, manage scheduling and costs, analyze sales, and collaborate on menus, service improvements, and revenue opportunities.

Requirements

Requires at least three years of related management experience, preferably in food and beverage or hospitality; restaurant management experience is an asset. Candidates need strong written and verbal communication skills, flexibility to work evenings, weekends, holidays, and varied shifts, and the ability to stand, walk, bend, and use stairs extensively.

Skills

Food and Beverage Operations
Hospitality Management
Team Leadership
Staff Training and Development
Performance Management
Guest Experience
Menu Development
Service Innovation
Revenue Generation
Food Cost Control
Labor Cost Management
Sales Analysis
Scheduling
Food Safety and Sanitation
Written and Verbal Communication

Benefits

Partner Incentive Bonus
Playoff Bonus
Annual KPI Incentive Bonus
Heated Underground Parking
Three Weeks of Vacation
Health Benefits
Vision Coverage
Dental Coverage
RRSP Matching
Employment Assistance Program
Staff Events
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Premium Services
Food and Beverage Operations
In-Seat Service
Premium Clubs
Buffet Restaurant
Sports and Entertainment Venue
Hospitality
Menu Development
Service Innovation
Guest Experience
Operational Excellence
Staffing
Training
Performance Management
Food Cost Control
Labor Cost Targets
Sales Data Analysis
Revenue Goals
Scheduling
Guest Feedback
Food Safety
Sanitation
Security Standards
Pre-Shift Huddles
Post-Event Reviews

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