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Added 30 mins ago
ML
Casual Team Member - online
Maple Leaf Foods Inc
London, ON
- Full-time
Added 30 mins ago
ML
Casual Team Member - online
Maple Leaf Foods Inc
London, ON
- Full-time
Added 30 mins ago
HM
Anesthesiology
Health Match BC
Kelowna, BC
- Full-time
This locum position is intended to provide focused coverage and expertise in the CSICU, complementing the work of our 8-member Cardiac Anesthesia Division. While the Division as a whole…
Added 30 mins ago
HM
Anesthesiology
Health Match BC
Kelowna, BC
- Contract
This locum position is intended to provide focused coverage and expertise in the CSICU, complementing the work of our 8-member Cardiac Anesthesia Division. While the Division as a whole…
Added 2 hours ago
ML
Casual Team Member - Offline
Maple Leaf Foods Inc
London, ON
- Full-time
Added 3 hours ago
LH
Physician, Occupational Medicine or Sports Medicine Physician
Lifemark Health Group
Surrey, BC
- $374,400 to $478,000 CAD / year
- Full-time
Completion of courses in Occupational Medicine (Canadian Board of Occupational Medicine or American College of Occupational & Environmental Medicine) or(Certified Independent Medical…
Added 3 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Responsible for the Research Ethics Board submissions,
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Responsible for the Research Ethics Board submissions,
Added 4 hours ago
CG
Member Engagement Specialist
Compass Group Canada
Mississauga, ON
- Full-time
Now, If You Were To Come On Board As One Of Our Member Engagement Specialist, We’d Ask You To Do The Following For Us
Added 4 hours ago
SJ
Patient Flow & Access Clerk - Command Centre
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…Clerk provides ADT functions and maintains the corporate bed board for the organization providing a central resource for internal and external customers. This position interacts with a wide…
Added 5 hours ago
RB
Associate, Corporate Development
Royal Bank of Canada
Toronto, ON
- Full-time
As an Associate, you will be a key member of the team responsible for helping across a wide variety of strategic initiatives, including assessment of market trends and competitive…
Added 7 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
…Research Universities (CARUs) in the province. We are a public, board-governed, open, and online university serving more than 37,000 students across Alberta, Canada, and around the…
Added 7 hours ago
YO
Leadership Trainer White Water
YMCA of Greater Toronto
Torrance, ON
- Part-time
Serve as an active resource support staff member when not delivering a program, including dish support, gear repair, and food dehydrating.
Added 7 hours ago
FH
Director, Contract Management Office
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Surrey, BC
- Full-time
…and business risk to the Finance and Audit Committee of the…
Added 7 hours ago
SI
Analyst - Principal Investments
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- Full-time
…the founding partners, advisory team, C-suite executives, and board members of portfolio companies and potential…
Added 7 hours ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
Added 8 hours ago
AT
Flatbed Company Driver
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St. John's, NL
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Referral Bonus Program – Bring talented friends and colleagues on board!
Added 8 hours ago
UT
Lands and Facilities Operations Technician
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London, ON
- Full-time
…representatives bring both urban and rural perspective to our Board of Directors. Together, we shape policies and programs that reflect the needs of our communities and support the…
Added 8 hours ago
PT
School Assistant Administrative Secretary - French Preferred (#071-DI)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Ability to work cooperatively as a team member
Added 8 hours ago
CF
Member Services Rep
Crunch Fitness Canada
Oakville, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 8 hours ago
R
Associate, Corporate Development
RBC
Toronto, ON
- Full-time
As an Associate, you will be a key member of the team responsible for helping across a wide variety of strategic initiatives, including assessment of market trends and competitive…
Added 9 hours ago
M
Satellite Command & Data‑Handling (C&DH) System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Satellite C&DH System Engineer to support and/or design, integrate, verify, and support the on‑board command, control and data management functions for current and…
Added 9 hours ago
WQ
Complementary Services Department- Speech Therapist or Audiologist, Temporary Replacement / Orthophoniste ou audiologiste - remplacement temporaire - 35 Hours/heures
Western Quebec School Board
Gatineau, QC
- Contract
We, the Western Quebec School Board, acknowledge that the lands upon which we live, learn, and work are the traditional unceded territory of the Algonquin Anishinaabe peoples. We thank them…
Added 9 hours ago
CO
Conduct Officer
College of LPN and HCA of Alberta (CLHA)
Edmonton, AB
- Full-time
…effectively communicating with the complainant and investigated member. Investigates and reviews completed reports to assess if the complaint constitutes unprofessional conduct and…
Added 10 hours ago
VP, Chief Internal Auditor | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The primary role of Internal Audit is to assist the Board in discharging its governance responsibilities in monitoring and reviewing the effectiveness of systems of internal control, by…

Compass Group Canada

Member Engagement Specialist

Mississauga, ON, Canada

The salary range for this position is $52,000 to $60,000. · Full-time

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Job details

Pay: The salary range for this position is $52,000 to $60,000.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The salary range for this position is $52,000 to $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

The Foodbuy Member Engagement Specialist is responsible for proactively driving member value while supporting the account management and sales teams. This individual is a self-starter, possesses great communication skills and drives customer centric solutions. This individual will support the onboarding of new clients with welcome calls, confirm client information, promote preferred Foodbuy programs and identify lead-generating opportunities.

Now, If You Were To Come On Board As One Of Our Member Engagement Specialist, We’d Ask You To Do The Following For Us

Reviews and validates member data, contractual documentation, and system updates to ensure completeness, accuracy, and compliance with established processes and service standards.
Work cross-functionally with the Foodbuy support teams to ensure thorough and smooth implementation and integration of all new Foodbuy programs.
Confirm and maintain member information including contact phone numbers, emails addresses, mailing addresses, distributor information, and HST numbers.
Confirm contract exclusions.
Support Electronic fund transfer (EFT) set up.
Log client engagement and leads in CRM.
Respond to customer inquiries regarding any procurement or rebate related challenges.
Influence program participation with our members.
Promote preferred programs, products, promotions to our members.
Complete Member follow-up calls as required.
Provide Member portal support.
Work in conjunction with Marketing and Communications to execute initiatives and web strategies.
Remain current on program changes that could lead to new value creation opportunities.
Special projects or other duties as assigned.

Think you have what it takes to be our Member Engagement Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

1+ years’ customer service experience
1+ years’ experience in Hospitality or Food service industry.
Post-secondary education, degree or diploma, in a business-related field.
Proficiency in Microsoft Office including Excel, Word, Outlook, Power Point, and Teams.
Demonstrate exceptional attention to detail when reviewing member information, documentation, and system data.
Identify discrepancies proactively and takes ownership of resolving issues before they impact members, suppliers, or internal stakeholders.
Demonstrated customer service and relationship building skills.
Analytical and logical thinking ability as well as proven time management skills.
Strong verbal and written communication and interpersonal skills.
Bilingual in English and French is an asset.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Validate member data, contracts, and system updates; support onboarding and implementation of Foodbuy programs; and maintain accurate member information. Engage members through follow-up calls, portal support, inquiry resolution, and promotion of preferred programs, while logging leads and coordinating with internal teams.

Requirements

Candidates need at least one year of customer service experience and one year in the hospitality or food service industry, along with post-secondary education in a business-related field. The role also requires Microsoft Office proficiency, strong communication and relationship-building skills, attention to detail, analytical thinking, and time management; English-French bilingualism is an asset.

Skills

Customer Service
Relationship Building
Member Engagement
Communication
Attention To Detail
Data Validation
Contract Review
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
CRM
Analytical Thinking
Time Management
Problem Solving

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Engagement
Customer Service
Account Management
Sales Support
Client Onboarding
Member Data Validation
Contractual Documentation
System Updates
Program Implementation
Member Information
Contract Exclusions
Electronic Funds Transfer
CRM
Lead Generation
Procurement
Rebates
Preferred Programs
Member Portal
Marketing
Communications
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Hospitality
Food Service
HST Numbers

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