Operations Supervisor - Production and Special Projects
- Vancouver, BC, Canada
- Greater Vancouver Metropolitan Area, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Operations Supervisor – Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department. This role requires a strong knowledge of The Lazy Gourmet and Compass Group standards, procedures and operations, as well as a working knowledge of all areas of the Operations department.
The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.
Position Responsibilities
The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.
Position Responsibilities
- Update and follow up with associate online training completion on 24/7 targeting 90%.
- Monitors sign off sheets across the operations department to ensure accountability and accuracy.
- Provides suggestions on how to bridge gaps between the Operations department and Sales and/or our clients.
- Contributes ideas and strategies to the Director of Operations on ways to improve department procedures and processes.
- Support contract locations via inputting menus, onsite support or similar.
- Supports specialty large scale events in organizing and execution.
- Adheres to all Compass health and safety procedures and guidelines and helps to enforce these throughout the department.
- Build knowledge of The Lazy Gourmet’s systems, processes, clients and operational standards in order to become a knowledgeable resource for the broader Operations team.
- Report to Operations Manager and the Director of Operations.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Support the Director and Operations Manager in maintaining effective operations, improving procedures, monitoring training and sign-off compliance, and coordinating support for contract locations. Organize and execute large-scale events and temporary projects while promoting health and safety standards and collaboration with Sales and clients.
Requirements
The role calls for strong knowledge of the company’s and Compass Group’s standards, procedures, systems, and operations, along with working knowledge across the Operations department. It also requires planning, organization, attention to detail, follow-through, flexibility, and the ability to support projects, events, and offsite contracts.
Skills
- Operations Management
- Project Coordination
- Production Operations
- Special Event Planning
- Planning and Organization
- Attention to Detail
- Process Improvement
- Operational Efficiency
- Training Compliance
- Accountability Monitoring
- Client Relations
- Menu Input
- Health and Safety Compliance
- Offsite Contract Support
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
- Inclusive Workplace
- Employee Resource Groups
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Food & Beverage
- Hospitality
- Manufacturing
- Security & Safety
Keywords
- Operations Department
- Compass Group Standards
- Operational Standards
- Production
- Special Projects
- Operational Improvements
- Process Efficiency
- Online Training
- Training Completion
- Sign-Off Sheets
- Accountability
- Sales Collaboration
- Client Relations
- Contract Locations
- Menu Input
- Onsite Support
- Large-Scale Events
- Event Execution
- Health and Safety Procedures
- Department Procedures
- Operations Systems
- Food and Beverage Services