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Compass Group Canada

Operations Supervisor - Production and Special Projects

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Operations Supervisor – Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department. This role requires a strong knowledge of The Lazy Gourmet and Compass Group standards, procedures and operations, as well as a working knowledge of all areas of the Operations department.

The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.

Position Responsibilities

Update and follow up with associate online training completion on 24/7 targeting 90%.
Monitors sign off sheets across the operations department to ensure accountability and accuracy.
Provides suggestions on how to bridge gaps between the Operations department and Sales and/or our clients.
Contributes ideas and strategies to the Director of Operations on ways to improve department procedures and processes.
Support contract locations via inputting menus, onsite support or similar.
Supports specialty large scale events in organizing and execution.
Adheres to all Compass health and safety procedures and guidelines and helps to enforce these throughout the department.
Build knowledge of The Lazy Gourmet’s systems, processes, clients and operational standards in order to become a knowledgeable resource for the broader Operations team.
Report to Operations Manager and the Director of Operations.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Support the Director and Operations Manager in maintaining effective operations, improving procedures, monitoring training and sign-off compliance, and coordinating support for contract locations. Organize and execute large-scale events and temporary projects while promoting health and safety standards and collaboration with Sales and clients.

Requirements

The role calls for strong knowledge of the company’s and Compass Group’s standards, procedures, systems, and operations, along with working knowledge across the Operations department. It also requires planning, organization, attention to detail, follow-through, flexibility, and the ability to support projects, events, and offsite contracts.

Skills

Operations Management
Project Coordination
Production Operations
Special Event Planning
Planning and Organization
Attention to Detail
Process Improvement
Operational Efficiency
Training Compliance
Accountability Monitoring
Client Relations
Menu Input
Health and Safety Compliance
Offsite Contract Support

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities
Inclusive Workplace
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Operations Department
Compass Group Standards
Operational Standards
Production
Special Projects
Operational Improvements
Process Efficiency
Online Training
Training Completion
Sign-Off Sheets
Accountability
Sales Collaboration
Client Relations
Contract Locations
Menu Input
Onsite Support
Large-Scale Events
Event Execution
Health and Safety Procedures
Department Procedures
Operations Systems
Food and Beverage Services

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