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Operations Supervisor - Production and Special Projects

  • Vancouver, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

The Operations Supervisor - Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department. This role requires a strong knowledge of The Lazy Gourmet and Compass Group standards, procedures and operations, as well as a working knowledge of all areas of the Operations department.

The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.

Position Responsibilities:

  • Update and follow up with associate online training completion on 24/7 targeting 90%.
  • Monitors sign off sheets across the operations department to ensure accountability and accuracy.
  • Provides suggestions on how to bridge gaps between the Operations department and Sales and/or our clients.
  • Contributes ideas and strategies to the Director of Operations on ways to improve department procedures and processes.
  • Support contract locations via inputting menus, onsite support or similar.
  • Supports specialty large scale events in organizing and execution.
  • Adheres to all Compass health and safety procedures and guidelines and helps to enforce these throughout the department.
  • Build knowledge of The Lazy Gourmet’s systems, processes, clients and operational standards in order to become a knowledgeable resource for the broader Operations team.
  • Report to Operations Manager and the Director of Operations.

Education

Preferred

  • Bachelors or better

Licenses & Certifications

Preferred

  • Drivers License

Behaviors

Preferred

  • Leader: Inspires teammates to follow them
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

  • Job Security: Inspired to perform well by the knowledge that your job is safe
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
More about this job

Responsibilities

Support the Director and Manager of Operations by coordinating ongoing and temporary projects, improving procedures, monitoring training and sign-off compliance, and helping bridge communication between Operations, Sales, and clients. Provide support to contract locations and organize and execute large-scale specialty events while promoting health and safety standards.

Requirements

A bachelor's degree is preferred, along with a driver's license. The role calls for knowledge of operational standards and procedures, strong planning and organizational skills, attention to detail, teamwork, and the ability to lead and follow through on projects.

Skills

  • Operations Management
  • Project Coordination
  • Event Planning
  • Operational Improvement
  • Process Improvement
  • Training Compliance
  • Accountability Monitoring
  • Cross-Functional Collaboration
  • Client Relations
  • Menu Coordination
  • Health And Safety Compliance
  • Planning And Organization
  • Attention To Detail
  • Teamwork
  • Leadership

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Food & Beverage
  • Hospitality

Keywords

  • Operations
  • Production
  • Special Projects
  • Compass Group Standards
  • Operational Procedures
  • Process Improvement
  • Operational Efficiency
  • Project Coordination
  • Online Training
  • Training Completion
  • Sign-Off Sheets
  • Accountability
  • Sales Coordination
  • Client Relations
  • Contract Locations
  • Menu Input
  • Offsite Support
  • Special Events
  • Event Execution
  • Health And Safety
  • Department Operations
  • Planning
  • Organization
  • Follow-Through

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