Salary: $22.00 per hour
Schedule: Hours: 8:00 PM – 7:00 AM Monday to Sunday rotating schedule
Key Responsibilities
Overnight Concierge & Resident Service
- Provide a warm, friendly, and professional welcome to residents and guests.
- Respond to resident requests and provide assistance throughout the night.
- Maintain a visible, approachable, and helpful presence.
- Monitor common areas and respond appropriately to situations that may arise.
- Assist residents with reasonable overnight requests and concerns.
- Maintain accurate overnight communication and incident logs.
- Communicate important information, concerns, and follow-up items to management.
- Follow all site emergency, safety, and operational procedures.
Housekeeping & Building Care
- Maintain a high standard of cleanliness throughout common areas and shared spaces.
- Clean hallways, entrances, elevators, washrooms, and other assigned areas.
- Empty garbage and recycling from designated areas.
- Restock washroom and common-area supplies.
- Respond promptly to spills, messes, and unexpected cleaning requirements.
- Complete scheduled overnight cleaning duties and ensure areas are ready for the morning.
- Take pride in maintaining a clean, orderly, and welcoming environment.
- Report maintenance, repair, or safety concerns to management.
What We’re Looking For
- Dependable, responsible, and comfortable working independently.
- Friendly, approachable, and genuinely enjoys helping people.
- Professional and respectful in interactions with residents and guests.
- Detail-oriented and takes pride in a job well done.
- Calm and capable of handling unexpected situations appropriately.
- Comfortable balancing resident service with housekeeping responsibilities.
- Physically able to perform the duties of the position, including standing, walking, bending, lifting, and cleaning.
- Previous experience in hospitality, concierge service, housekeeping, customer service, or a similar environment is considered an asset.
Our Expectations
At Dugald Place, the overnight hours are an important part of the resident experience. We expect every team member to treat residents with respect, patience, and kindness while maintaining a professional and positive environment.
The successful candidate understands that the little things matter - a clean hallway, a helpful response, a welcoming smile, or simply being there when someone needs assistance can make a meaningful difference.
Why Dugald Place?
Dugald Place is more than a building - it is a community. We are looking for someone who takes pride in being part of that community and understands the importance of creating a place where residents feel comfortable, respected, and at home.
If you are dependable, caring, hands-on, and take pride in providing great service, we would love to have you be part of the Dugald Place team.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
