Patient Food Service Supervisor, Part Time
- Hamilton, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
CSNM Membership Required
Essential Duties and Responsibilities:
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Essential Duties and Responsibilities:
- Supervise daily patient meal service operations and ensure timely, accurate meal delivery to patients.
- Lead, coach, and support food service employees, including scheduling, training, performance management, and attendance monitoring.
- Ensure compliance with therapeutic diets, patient food preferences, allergies, and nutrition standards as directed by Clinical Nutrition.
- Collaborate with Dietitians, Clinical Nutrition Managers, Nursing staff, and unit teams to resolve patient nutrition and meal service concerns
- Conduct daily quality assurance audits of meal accuracy, food temperatures, sanitation practices, and patient satisfaction
- Monitor staffing levels and adjust assignments to meet operational requirements.
- Support recruitment, onboarding, orientation, and ongoing development of nutrition services staff.
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Supervise patient meal service and food service units, including staff scheduling, training, performance, and operational coverage. Ensure meal accuracy, dietary compliance, food safety, sanitation, quality assurance, and effective coordination with clinical and unit teams.
Requirements
Requires at least one year of food industry management experience, FoodSafe Level 1 certification, and comprehensive health and safety knowledge. Candidates should have strong supervisory, communication, and customer service skills, food service catering knowledge, and Microsoft Office knowledge; unionized employee relations experience is an asset.
Skills
- Staff Supervision
- Scheduling
- Training and Onboarding
- Performance Management
- Patient Meal Service
- Therapeutic Diet Compliance
- Food Safety
- Quality Assurance
- Inventory Reporting
- Labor and Food Cost Tracking
- Customer Service
- Employee Relations
- Microsoft Office
- Communication
- HACCP
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Management & Leadership
- Healthcare
- Hospitality
- Security & Safety
Keywords
- CSNM Membership
- Patient Meal Service
- Therapeutic Diets
- Clinical Nutrition
- Food Service Catering
- Food Safety
- Quality Assurance
- HACCP
- WHMIS
- Occupational Health and Safety Act
- Sanitation
- Food Temperature Monitoring
- Patient Satisfaction
- Staff Scheduling
- Recruitment
- Onboarding
- Performance Management
- Unionized Employee Relations
- Microsoft Office
- Inventory Reporting
- Sales Revenue
- Labor Costs
- Food Costs
- Workplace Inspections