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Patient Food Services Supervisor

  • Hamilton, ON, Canada

The salary range for this position is $55,200 Annually. · Full-time

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Job details

Pay
The salary range for this position is $55,200 Annually.
Job type
Full-time
Apply by
Experience
A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment
Posting language
English
Posted

Original job description

The salary range for this position is $55,200 Annually. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

The Food Service (Nutrition) Supervisor in an acute care setting is responsible for overseeing the daily operations of patient food service to ensure safe, timely, and accurate meal delivery in alignment with prescribed diets and clinical requirements. This role provides direct supervision to food service staff, coordinates tray line and distribution activities, and ensures compliance with infection control, food safety, and dietary standards.

As a Patient Food Services Supervisor, You Will

  • Supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security
  • Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
  • Drive patient satisfaction and maintain client relationships through rounding
  • Recognize and adopt activities appropriate to the specific needs of the patient/resident population and demonstrate knowledge of specific issues directly related to age of patient population
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
  • Manage and control resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines

About You

  • You must have a valid Food Handler Certificate or provincial equivalent
  • CSNM is preferred
  • A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment
  • Comprehensive health and safety knowledge and training
  • Strong supervisory skills and the capability to motivate and lead staff
  • Employee relations experience in a unionized environment is an asset
  • Excellent customer service skills
  • Excellent communication skills (written and verbal)
  • Knowledge of Microsoft Office

What’s in it for you?

  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
  • The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
More about this job

Responsibilities

Supervise daily patient food service operations, including meal delivery, tray line and distribution activities, sanitation, ware washing, and security, while ensuring compliance with prescribed diets, clinical requirements, food safety, and health and safety standards. Monitor service quality, develop action plans, support patient satisfaction through rounding, lead staff, and manage supplies and costs within budget.

Requirements

Applicants must have a valid Food Handler Certificate or provincial equivalent and at least 1–2 years of experience supervising a diverse team in a healthcare environment; CSNM certification is preferred. The role also requires health and safety knowledge, strong supervisory and communication skills, customer service ability, and Microsoft Office knowledge; unionized employee relations experience is an asset.

Skills

  • Food Service Supervision
  • Healthcare Operations
  • Patient Meal Service
  • Nutrition Care
  • Food Safety
  • Infection Control
  • Health And Safety Compliance
  • Quality Assurance
  • Staff Leadership
  • Employee Relations
  • Customer Service
  • Communication
  • Resource And Cost Control
  • Microsoft Office
  • Sanitation
  • Patient Satisfaction

Benefits

  • Group Benefits
  • Employer RRSP Contributions
  • Discretionary Bonus Or Incentive Programs
  • Health Coverage
  • Vision Coverage
  • Dental Coverage
  • Mental Health And Wellness Resources
  • Employment Assistance Program

Visa sponsorship

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Categories

  • Food & Beverage
  • Management & Leadership
  • Healthcare
  • Hospitality
  • Security & Safety

Keywords

  • Patient Food Services
  • Acute Care
  • Food Handler Certificate
  • CSNM
  • Prescribed Diets
  • Clinical Requirements
  • Meal Delivery
  • Tray Line
  • Food Distribution
  • Nutrition Care
  • Infection Control
  • Food Safety
  • Quality Assurance
  • Occupational Health And Safety Act
  • WHMIS
  • Sanitation
  • Ware Washing
  • Patient Satisfaction
  • Client Relationships
  • Health And Safety
  • Unionized Environment
  • Microsoft Office
  • Resource Management
  • Cost Control
  • Dietary Standards

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