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Compass Group Canada

Retail Services Representative Part Time at Assiniboine Park

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

POSITION OBJECTIVE

Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular landmark of The Leaf. Retail Services Representatives will ensure extraordinary member and visitor experiences by actively promoting and directly selling products in Park Hospitality’s retail outlets. Retail Services Representatives will work diligently to provide warm, friendly, and attentive service.

This Seasonal position runs until January 31, 2027.

Key Accountabilities

Guest Experience

Ensure cash handling procedures are in place and being followed by all employees involved with cash, debit, and credit card transactions.
Knowledge of all Marketing promotions, initiatives and special events and providing assistance when required i.e., coupons &/or discounts.
Accurately complete all point of sale (POS) transactions including sales transaction, refunds, gift cards and membership discounts.
Working in a team environment while achieving personal goals.
Obtain and evaluate all relevant information to handle inquiries and complaints and escalate as necessary.
Maintaining a clean and safe work environment comply with safety procedures, including the use of required safety equipment (if required), and identify unsafe practices or conditions.
Replenish stock to ensure sales floor is full for maximum sales.

Additional Responsibilities

Maintain product knowledge: continuously learning about products and services provided throughout the Park.
Communicate and coordinate with internal departments on special promotion offered at retail outlet(s).
Ensure Retail management is aware of low inventory counts to avoid shortages and alleviate the need for express shipping of products.
Ensure packing slips are reconciled to products in box. Variance should be immediately reported to the Retail Manager.

General Duties

Adhere and comply with all Park Hospitality and Compass Group Canada policies, safety regulations and safe work practices that will ensure a safe work environment.
Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
Perform other related duties and responsibilities as required.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Apply About employer

More about this job

Responsibilities

Provide friendly, attentive service and promote and sell products across the Park’s retail outlets, accurately processing sales, refunds, gift cards, and discounts. Maintain product knowledge and stock levels, reconcile deliveries, support promotions, and follow cash-handling and workplace safety procedures.

Requirements

The posting does not specify formal education, prior experience, or certifications. The role calls for customer-focused service, accurate transaction and inventory handling, teamwork, effective communication, and the ability to work respectfully with a diverse range of people.

Skills

Customer Service
Retail Sales
Cash Handling
Point-of-Sale Transactions
Product Knowledge
Inventory Replenishment
Complaint Handling
Teamwork
Communication
Attention to Detail
Workplace Safety
Inclusive Relationship Building

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Services
Retail Outlets
Customer Service
Visitor Experience
Retail Sales
Cash Handling
Debit Transactions
Credit Card Transactions
Point-of-Sale (POS)
Refunds
Gift Cards
Membership Discounts
Marketing Promotions
Special Events
Product Knowledge
Inventory Management
Stock Replenishment
Packing Slip Reconciliation
Complaint Handling
Workplace Safety
Equity and Diversity
Park Hospitality
Compass Group Canada

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