Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Details
Start: As soon as possible
Status: Part-Time
Wage: $18.95/hour
Location: 100 Elgin Street, Ottawa ON
Job Summary
How you will make an impact:
You will be responsible for taking food and beverage orders and efficiently delivering items to guest rooms
Rate of pay $18.95
Waitstaff Qualifications/Skills
Demonstrated knowledge of a high-volume restaurant setting
Adaptability, decision-making, communication
Customer service
Planning, problem solving, and teamwork
Self-motivated, high-energy level, multi-tasking skills
Education, Experience, And Licensing Requirements
Minimum one (1) year experience in a food service environment
Current smart serve certification as required by the province of Ontario
Responsibilities
- Greeting guests as they come into the dining area and providing them with immediate attention.
- Answers the phone in a professional manner throughout the shift to make reservations/take room service orders.
- Communicates shift progress to the supervisor on shift.
- Ensures the organization of side stations and storage areas.
- Serves meals to guests in their guest room.
- Executes service in accordance with standards set out by the client.
- Attends to the details of each guest.
- Adheres to proper food handling, sanitation, and safety procedures.
- Ensures smooth seating of guests in the restaurant.
- Maintains cleanliness and sanitation of equipment, food storage, and work areas.
- Completes cleaning according to daily and weekly schedules.
- Listens to customer complaints and work to resolve them.
- Implements suggestions within parameter of position and refers more complex concerns to supervisor.
- Coordinates daily food/beverage supply inventory. Submits order to executive Chef/Sous Chef.
- Assists with orienting new employees to their work area.
- Contributes to daily, holiday, and theme activities in collaboration with other employees.
- Prepares alcoholic and non-alcoholic beverages as per the laid-out specs.
- Serves alcoholic beverages to guests based on the Smart Serve principles.
- Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.
All Other Responsibilities As Requested By The Management Team.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
