Server Part Time at Park Cafe, Assiniboine Park

Winnipeg, MB, Canada

$16.4 CAD / hour · Part-time

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Job details

Pay: $16.4 CAD / hour
Job type: Part-time
Apply by: Dec 3, 2026
Experience: Minimum 1 year of experience in a fast-paced, food service environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

POSITION OBJECTIVE

Reporting to the General Manager, Park Café, the Park Café Server will provide exceptional customer service and quality products to ensure our restaurant guests have a wonderful experience that exceeds their expectations. The Park Café Server will provide friendly and caring service, and engage guests through our food and drink menu items, highlighting the specials. The Park Café Server will ensure the accuracy of food and drink orders taken, the prompt delivery of orders, correct cash handling procedures and transactions, and maintain a tidy section. The Park Café Server is also responsible for assisting with new staff training and coaching.

Key Accountabilities

Serving

Provides exceptional customer service to all customers by greeting and acknowledging all customers as they come in contact.
Assists patrons in selecting food and beverage choices by presenting the menu and offering cocktails/beverages and courses.
Explains menu options to patrons.
Answers food preparation questions and seeks guidance from kitchen staff on special dietary requirement questions.
Records and transmits customers’ orders to kitchen, ensuring options are clearly recorded.
Maintains table settings by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs on a continual basis.
Punches orders into POS; issues bills and accepts payment from customers.
Acts as ambassador to APC, answering questions about attractions and special events happening both in the restaurants and within the park as a whole.

Training and Administration

Assists with the training of new servers.
Coaches and mentors junior serving staff on an ongoing basis.
Intervenes and aids staff when necessary to promote customer satisfaction.
Ensures all areas are stocked and operating efficiently to maximize APC revenues.
Ensures maintenance of the restaurant and equipment to APC standards.
Enforces proper sanitation and preparation practices and procedures.
Ensures compliance with effective cash management and cash-out procedures.
Acts as a key holder for opening the restaurant when required.
Acts as a liaison between the kitchen staff and front-of-house staff to resolve problems.

General Duties

Adhere to and comply with all APC policies, safety regulations and safe work practices that will ensure a safe work environment.
Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
Demonstrate the ability to establish and maintain positive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
Perform other related duties and responsibilities as required.

Required EDUCATION, TRAINING, LICENSES AND CERTIFICATIONS

Working towards or have received a High School Diploma/GED Equivalent
Serving It Safe or Smart Choice Certificate; It’s Good Business Certificate required.
Food Handler's Certificate considered a strong asset.

Required EXPERIENCE

Minimum 1 year of experience in a fast-paced, food service environment.
Knowledge of customer service principles and practices.
Strong customer service and communication skills with the ability to resolve customer complaints.
Experience with POS systems and cash handling.
Strong attention to detail with the ability to handle and prioritize multiple tasks at once.
Demonstrate an understanding of food, food ingredients, and food preparation methods.
Ability to respond quickly in a dynamic and changing environment.
Must be able to dedicate 5 days per week to the Park Café on a continuous basis.
Candidates must be physically capable of safely performing the duties of the position, which includes standing for long periods of time and lifting up to 25-40lbs regularly.
An equivalent combination of education and experience may be considered.

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More about this job

Responsibilities

Provide friendly, attentive table service, explain menu options, accurately enter and deliver orders, process payments, and maintain a clean, stocked section. Support staff training, uphold sanitation and cash-handling procedures, coordinate between kitchen and front-of-house teams, and help guests with information about park attractions and events.

Requirements

Applicants must be working toward or have a high school diploma or equivalent, hold Serving It Safe or Smart Choice and It’s Good Business certificates, and have at least one year of fast-paced food-service experience. They need customer-service, communication, POS, cash-handling, and food-preparation knowledge, must be available five days per week, and must be able to stand for extended periods and regularly lift 25–40 pounds; a Food Handler’s Certificate is a strong asset.

Skills

Customer Service
Food And Beverage Service
Menu Knowledge
Order Taking
Point-Of-Sale Systems
Cash Handling
Complaint Resolution
Communication
Staff Training And Coaching
Attention To Detail
Task Prioritization
Food Safety And Sanitation
Teamwork
Adaptability
Dietary Requirements

Visa sponsorship

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Keywords

Park Café
Restaurant Service
Customer Service
Food And Beverage
Menu Presentation
Order Taking
Point-Of-Sale System
Cash Handling
Serving It Safe
Smart Choice Certificate
It’s Good Business Certificate
Food Handler’s Certificate
Food Preparation
Dietary Requirements
Sanitation
Staff Training
Coaching And Mentoring
Cash-Out Procedures
Kitchen Coordination
Guest Experience
Park Attractions
Special Events
Equity And Diversity
Physical Stamina
Lifting

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