Jobs in Canada

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Added 1 hour ago
C
Hourly Front of House Supervisor
Cineplex
Winnipeg, MB · Seasons of Tuxedo TRR
- Part-time
The Service Supervisor, is responsible for supporting the Player team in all guest service areas to ensure Rec Room standards are maintained, maximizing revenues and profits to agreed…
Added 1 hour ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 4 hours ago
Sessional Instructional Assistant - JSU237H1: Introduction to HIV/AIDS: Health Studies Section 1
University of Toronto
Toronto, ON
Facilitating and/or delivering guest lectures, as part of a teaching team
Added 5 hours ago
Fantasyland Hotel Room Attendant
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Must have a good working knowledge of the English language · Must have knowledge of cleaning techniques and practices
Added 5 hours ago
GH
Guest Services Supervisor
Germain Hôtels
ON · Mississauga, ON
- Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 5 hours ago
SC
Cook 1, Executive Dining
Sodexo Canada Ltd
Toronto, ON
- Full-time
Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 5 hours ago
SC
Event Cook, Corporate Services
Sodexo Canada Ltd
Toronto, ON
- Full-time
Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 7 hours ago
GH
Guest Services Supervisor
Germain Hôtels
Toronto, ON
- Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 9 hours ago
CB
Sous Chef
Canopy By Hilton Toronto Yorkville
Canada
- Full-time
…memorable moments every day. Join a team dedicated to making every guest feel at home in the world, while building a career where you…
Added 13 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 15 hours ago
SA
Fast Food Worker Chick-fil-A
SSP America
Mississauga, ON
- Full-time
…timely and professional manner to achieve the highest level of guest…
Added 18 hours ago
HT
Maître D
Hôtel Travelodge Québec
Quebec, QC
- Full-time
Oversee and coordinate all restaurant operations, including banquet and bar services.
Added 22 hours ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
Attending to the tenant services phone line and email requests and ensuring prompt response and follow up is provided up to completion;
Added 1 day ago
CG
Shift Supervisor, Full Time
Compass Group Canada
Toronto, ON
- Full-time
Address all guest and client inquiries and concerns immediately and professionally, escalating to the Manager when required.
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 day ago
PL
Housekeeper
Prima Living
Aurora, ON
- Full-time
Follow daily tasks assigned by the supervisor
Added 1 day ago
SA
Utility-Dishwasher (Full-Time) - YOW Airport
SSP America
Ottawa, ON
- Full-time
Create a positive guest experience by cleaning and maintaining hygienic work areas
Added 1 day ago
O
Security & Incident Controller
OCS
Windsor, ON
- Full-time
Manual Driving Licence required
Added 1 day ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 1 day ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 1 day ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service…
Added 1 day ago
M
Front Desk Supervisor - Contract
Marriott
Toronto, ON
- Full-time
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by…
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 day ago
AC
Housekeeper - Remote Lodge Cochrane, ON
Aramark Canada
Cochrane, ON
- Full-time
ARAMARK Remote Workplace Services in partnership with Moose Cree group of companies are hiring for Housekeepers for a remote lodge near Timmins, ON. Housekeepers are responsible for the…
Added 1 day ago
CG
Supervisor, Full Time
Compass Group Canada
London, ON
- Full-time
…prepared for service at the start of each shift. Address all guest and client inquiries and concerns immediately and professionally, escalating to the Manager when required. Monitor the…

Compass Group Canada

Shift Supervisor, Full Time

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Essential Duties And Responsibilities

Represent Compass Group Canada’s commitment to service excellence by consistently engaging with all customers and employees with the utmost professionalism, courtesy, and efficiency. Managed and operated Tim Hortons food service brand unit simultaneously under the direction of the Manager, maintaining full on-site lead accountability across all assigned locations. Exercised full on-site lead responsibility, making real-time operational decisions regarding staffing, food production, and service flow. Directly supervise and lead a team of food service staff members ensuring consistent performance, adherence to CGC standards, and compliance with Tim Hortons brand requirements at all times. Lead, direct, and train food service staff across all units on brand-specific procedures, food safety standards, service etiquette, and CGC operational policies.

Develop and manage staff schedules, ensuring adequate coverage and operational continuity at all times.

Ensure personal completion of all required Tom Hortons Training and CGC 24/7 or MyLearning training modules within prescribed timelines, while actively monitoring and ensuring all staff members complete their required training in a timely manner, remaining fully current on all relevant operational standards and procedures.

Manage all cash handling procedures including point-of-sale transactions, cash flow reconciliation, and bank deposits in accordance with CGC cash handling policies.

Monitor portion control and waste management across all units to maintain cost efficiency and minimize product loss.

Track and report product cost variances to the Manager, identifying opportunities for cost reduction and operational improvement.

Manage inventory and procurement of food stock and supplies in accordance with Compass Group procurement policies.

Coordinate ordering and receiving to ensure consistent and timely supply.

Ensure all food products are prepared and served in the right condition, at the right temperature, and at the right time in full accordance with CGC and Tim Hortons brand standards.

Ensure sufficient product quantities are prepared and available, replenishing supplies as needed throughout service.

Ensure safe and sanitary practices are consistently upheld across all units throughout all food handling and service operations in accordance with CGC policies, WHMIS standards, and applicable provincial food safety legislation.

Maintain established food rotation practices in all storage areas including stock room, refrigerator, and freezer across all units to minimize spoilage and reduce waste.

Ensure unit is properly set up, adequately stocked, and fully prepared for service at the start of each shift.

Address all guest and client inquiries and concerns immediately and professionally, escalating to the Manager when required.

Monitor the condition and functionality of equipment and fixtures, reporting any damage or inoperability to the Manager promptly.

Qualifications

Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

At least one year of strong operation food industry management experience.
FoodSafe Level 1 Certification.
Comprehensive health and safety knowledge and training.
Knowledge of food service catering.
Strong supervisory skills and the capability to motivate and lead staff.
Employee relations experience in a unionized environment is an asset.
Excellent customer service skills.
Excellent communication skills (written and verbal).
Knowledge of Microsoft Office.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead day-to-day operations across assigned Tim Hortons food service units, supervising, scheduling, and training staff while ensuring service quality and compliance with brand and safety standards. Manage cash, inventory, procurement, food production, cost control, and guest concerns, and report operational issues to the Manager.

Requirements

Requires at least one year of food industry management experience, FoodSafe Level 1 certification, health and safety knowledge, and knowledge of food service catering. Candidates should have strong supervisory, customer service, and communication skills, Microsoft Office knowledge, and ideally employee relations experience in a unionized environment.

Skills

Food Service Operations
Staff Supervision
Team Leadership
Staff Training
Scheduling
Customer Service
Food Safety
Cash Handling
Inventory Management
Procurement
Cost Control
Waste Management
Food Preparation
Health and Safety Compliance
Communication
Microsoft Office

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Compass Group Canada
Tim Hortons
Food Service Operations
Food Service Catering
FoodSafe Level 1
Food Safety
WHMIS
Provincial Food Safety Legislation
Cash Handling
Point-of-Sale Transactions
Cash Reconciliation
Bank Deposits
Inventory Management
Procurement
Ordering and Receiving
Portion Control
Waste Management
Cost Variance Reporting
Staff Scheduling
Staff Training
Customer Service
Unionized Environment
Microsoft Office
MyLearning
Health and Safety
Food Rotation

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Work requirements

Jobs in Canada