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Added 7 mins ago
WA
Accessories Specialist
Wood Automotive Group
Calgary, AB
- Full-time
Work closely with the parts/service managers, sales and finance team, and the Internal Coordinator to ensure each vehicle delivery gets completed on time and on budget
Added 7 mins ago
SL
Student, Digital Transformation Coordinator (Winter and Summer 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
Added 22 mins ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
…on a construction team and would report to the BAS Regional…
Added 22 mins ago
AI
Health and Safety Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
Reporting to the HSE Director, Western Canada, the Health & Safety Coordinator provides administrative and operational support for HSE programs across Western Canada. Responsibilities…
Added 22 mins ago
AI
Service Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will…
Added 22 mins ago
GE
Medical Coordinator (Hybrid/Remote)
Global Excel Management
Windsor, ON · Sherbrooke, QC
- Other
…emergencies. As part of the Case Management team, the Medical Coordinator is responsible for medical management of medium-risk claims. This includes the prompt review, analysis and…
Added 2 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 3 hours ago
LE
transportation logistics coordinator
Locher Evers International
Delta, BC
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 3 hours ago
LC
Concurrency and Parallel Processing Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Full-time
Program Director / Program Lead / Program Coordinator
Added 3 hours ago
LC
Game Production Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Full-time
Program Director / Program Lead / Program Coordinator
Added 3 hours ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Marketing and Communications, the Social Media and News Coordinator plays an integral role in UCAM’s mandate to communicate UVic’s vision and achieve its strategic…
Added 3 hours ago
TS
Program Coordinator & Facilitator
The Salvation Army in Canada
Vancouver, BC
- Full-time
The Program Coordinator and Facilitator provides oversight, supervision, direction, and facilitation of in-person and digital/virtual training for Survivors of human trafficking in Canada…
Added 4 hours ago
TS
Program Coordinator & Facilitator
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Deborah's Gate
- Full-time
The Program Coordinator and Facilitator provides oversight, supervision, direction, and facilitation of in-person and digital/virtual training for Survivors of human trafficking in Canada…
Added 4 hours ago
VC
Payroll & Pension Coordinator
Vita Community Liv Serv
Toronto, ON
- $65,918.16 to $73,549.08 CAD / year
- Full-time
- Contract
We are currently accepting applications for the position of Payroll & Pension Coordinator to join the team on a 1 year contract.
Added 7 hours ago
SH
Women's Health Physician
Stem Health
Toronto, ON
- Contract
…under-treated at every turn. Stem Health is building a women's health program that takes that seriously: evidence-based, comprehensive, and grounded in the kind of physician relationship…
Added 7 hours ago
AC
construction project coordinator
ARCAN Construction Ltd.
Yellowknife, NT
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 7 hours ago
CO
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 7 hours ago
GD
Administrative Assistant IV - Saskatoon
Gabriel Dumont Institute
Saskatoon, SK
- Full-time
Responsibilities: Reporting to the Senior Program Coordinator – Training & Employment, the Administrative Assistant 4 provides administrative and operational support to the delivery of…
Added 7 hours ago
CJ
public relations coordinator
Collège Jean-Eudes
Montreal, QC
- Full-time
Added 7 hours ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Longueuil, QC
- Full-time

Compass Group Canada

Site Supervisor (Janitorial) Richmond Hill

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

The hourly wage rate for this position is $21.50 – $22.40 Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Job Summary

The Site Supervisor is accountable for the performance of the assigned site or campus service operation. The role supervises custodial, janitorial, facilities support and related service delivery activities to ensure cleaning quality, safety, regulatory compliance, client satisfaction, contract performance, KPI achievement and continuous operational improvement. The Site Supervisor manages day-to-day priorities, budgets, schedules, subcontractors, reporting, documentation, client communication and people leadership responsibilities while ensuring work is completed in accordance with Standard Operating Procedures (SOPs), Safe Work Procedures (SWPs), applicable pharmaceutical or client requirements and company policies.

Key Responsibilities

Site Operations and Service Delivery

Own daily site performance and ensure the operation runs safely, efficiently and in alignment with client expectations, contract requirements and work specifications.
Supervise and coordinate custodial, janitorial, grounds, and related facility services for the assigned location.
Manage day-to-day scheduled and unscheduled work priorities; assign work to employees and arrange outside contractors or subcontractors as required to complete work in a timely and cost-effective manner.
Inspect the worksite daily and continuously monitor service delivery to ensure quality assurance standards, work specifications and required service levels are met.
Provide operational support and technical advice during plant shutdowns, maintenance activities, service disruptions and other business-critical requirements, as required.
Drive cost efficiencies, troubleshoot problems, proactively resolve issues and support improvements to standards, work schedules, staffing models and service delivery practices.

Client, Contract and KPI Management

Maintain a positive client relationship through regular contact to discuss concerns, report deficiencies, obtain new assignments and ensure service expectations are understood and met.
Lead contract compliance activities and support KPI performance management in accordance with contract expectations.
Compile required information for monthly client update meetings and support Quarterly Business Review preparation, including agenda updates and evidence of service performance aligned with client corporate objectives.
Act as a key liaison and communicator with other departments, customers, staff, contractors and business partners.

People Leadership and Workforce Management

Supervise Shift Coordinators, Working Team Leads, Custodians and assigned site staff, including recruitment, onboarding, training, development, coaching, recognition and performance management.
Develop and maintain janitorial staffing schedules, including 24/7 cleaning schedules where applicable, and adjust staffing plans to meet business and client needs.
Control budgeted labour hours and site expenses for the assigned location and authorize overtime as appropriate within delegated authority.
Participate in and lead performance conversations, including monthly one-on-ones, to support progress against objectives, remove barriers, reinforce expectations and build a high-performance culture.
Administer appropriate corrective or disciplinary action when necessary and ensure employee requests for paid or unpaid leaves of absence are handled in accordance with policy.

Compliance, Safety and Quality

Ensure work is performed in accordance with established regulatory, compliance and safety requirements, SOPs, SWPs, and company policies.
Ensure site safety compliance, conduct monthly safety audits, provide safety updates and communicate site condition information to direct reports and contractors.
Ensure all personnel work safely, safety concerns are addressed promptly and equipment is maintained in safe working condition.
Report all accidents and property damage in accordance with company policy, client requirements and contract requirements.
Review and approve documentation, including service reports, logs and related records, to ensure compliance with SOPs and service requirements.
Ensure custodians are trained on approved cleaning agents, usage and dispensing requirements, and ensure required training records and compliance documentation are maintained.

Inventory, Procurement and Financial Administration

Supervise inventory ordering and management for non-GMP supplies, grounds maintenance materials and new employee training requirements in conjunction with the Shift Coordinator or assigned support roles.
Implement and monitor maintenance and procurement of subcontractor services, schedules and installations.
Verify completed work is of high quality and review or approve applicable service reports and site invoices within assigned authority levels.
Manage budgets, monitor expenditures and support financial discipline for the assigned site.

Leadership Culture and Continuous Improvement

Use open, honest, two-way communication to build trust-based relationships with employees, business partners and the direct leader.
Create a culture that values trust, safety, accountability, employee development and growth.
Demonstrate core values of Collaboration, Courage, Perseverance and Passion while supporting continuous improvement in leadership capability and operational outcomes.
Perform all other duties as assigned by management.

Job Requirements

Education

Minimum Grade 12 education required.
College diploma or university degree preferred; post-secondary education in a related field is an asset.

Experience

Minimum five (5) years of leadership experience in a cleaning operation; experience in a large facility is preferred.
Proven supervisory experience in facilities management, preferably in a food, pharmaceutical, consumer goods or regulated environment.
Previous commercial, industrial, manufacturing, pharmaceutical, healthcare, or institutional cleaning experience is preferred.
Demonstrated experience with facilities contract governance, compliance, service delivery and KPI management.
Experience managing budgets, monitoring expenditures, coordinating subcontractors and controlling labour hours is an asset.

Knowledge, Skills And Abilities

Good knowledge of Good Manufacturing Practices, preferably from a pharmaceutical or consumer goods environment.
Knowledge of safety compliance, audit procedures, safe work practices and quality assurance standards.
Strong leadership, supervisory, coaching and employee development skills.
Excellent communication, interpersonal, organizational, time management and detail-oriented skills.
Ability to manage client relationships, resolve issues, support business reviews and align service delivery with client expectations.
Technical knowledge of janitorial operations and related facility operations services.
Good knowledge and use of MS Outlook and MS Office; skilled with Excel, Word, Outlook, PowerPoint and Teams.
Self-motivated, proactive and able to manage shifting priorities in a fast-paced site environment.

Recruitment and Compensation Notes

Final compensation is determined based on relevant skills, experience, qualifications and internal equity.
Competitive compensation is offered in compliance with applicable pay transparency legislation.
Additional total rewards details will be shared by Talent Acquisition during the hiring process.
Canadian work experience is not a requirement for this role.
Artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Apply About employer

More about this job

Responsibilities

Oversee daily janitorial, custodial, grounds, and related facility services, ensuring service quality, safety, regulatory compliance, client satisfaction, contract performance, and budget control. Lead site staff and subcontractors, manage schedules and performance, maintain client relationships and required documentation, and drive operational improvements.

Requirements

A minimum of Grade 12 education and at least five years of leadership experience in a cleaning operation are required; post-secondary education and experience in large or regulated facilities are preferred. Candidates should bring supervisory and facilities experience, knowledge of GMP, safety and quality standards, contract and KPI management, strong communication and organizational skills, and proficiency with Microsoft Office.

Skills

Janitorial Operations
Facilities Management
Team Leadership
Employee Coaching and Development
Contract Governance
KPI Management
Budget Management
Workforce Scheduling
Subcontractor Coordination
Safety Compliance
Quality Assurance
Good Manufacturing Practices
Continuous Improvement
Microsoft Office
Communication

Benefits

Health Insurance
Vision Care
Dental Care
Mental Health and Wellness Support
Employee Assistance Program
Learning and Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Janitorial Services
Custodial Services
Facilities Management
Grounds Maintenance
Good Manufacturing Practices
Standard Operating Procedures
Safe Work Procedures
Regulatory Compliance
Safety Audits
Quality Assurance
Contract Compliance
Key Performance Indicators
Budget Management
Labour Hours
Workforce Scheduling
Subcontractor Management
Inventory Management
Procurement
Performance Management
Employee Training
Continuous Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams

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