Jobs in Canada

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Added 13 mins ago
FH
Director, Conference Services and Catering
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Added 42 mins ago
NF
Produce Department Manager Full Time Day
No Frills
Smithers, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 42 mins ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 42 mins ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead a centralized market intelligence and research capability serving Sales, Product Line Management, Strategy, Investor Relations, and executive leadership.
Added 42 mins ago
AG
Directeur(trice) adjoint(e) aux ventes - Action Grenier Autogroupe - Assistant Director of Sales
Action Grenier Autogroupe
Boucherville, QC
- Full-time
Action Grenier Auto Group is looking for an Assistant Director of Sales to join its team!
Added 57 mins ago
N
Technical Solutions Lead
Norcada
AB · Edmonton, AB
- Full-time
…developed a broad customer base in academia and industry and have sales and product development collaborations worldwide. Our product solutions enable work in environmental sensing,…
Added 1 hour ago
MA
Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
Lead the transformation of the business by identifying opportunities to simplify, innovate, and reimagine how work is delivered across the operating model.
Added 1 hour ago
C
Conseiller(ère) senior – Solutions manufacturières | Parcours vers l’architecture de solutions
CGI
Montreal, QC
- Full-time
Lead business and functional analysis activities, including requirements gathering, process mapping, and functional specifications.
Added 1 hour ago
C
Part-Time Sales Lead - Famous Footwear
Caleres
Tsawwassen, BC
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 1 hour ago
AG
Inventory - Field Data Collector
Acosta Group
Thunder Bay, ON
- Part-time
Communicate regularly with Retail Supervisor / Team Lead.
Added 1 hour ago
AG
Inventory - Field Data Collector
Acosta Group
Kingston, ON
- Part-time
Communicate regularly with Retail Supervisor / Team Lead.
Added 1 hour ago
AG
Human Resource Advisor - Bilingual (4-Month Contract)
Acosta Group
Mississauga, ON
- Contract
The HR Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program…
Added 1 hour ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 hour ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 hour ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
Lead seamless transitions from the sales process to implementation by partnering with project management and clinical implementation teams.
Added 1 hour ago
MG
Territory Sales Manager
MISTRAS Group
Calgary, AB
- Full-time
Partner closely with Inside Sales Representatives to establish lead-generation strategies, qualify opportunities, coordinate customer outreach, and ensure timely follow-up.
Added 1 hour ago
SZ
Sales Associate - Assistant Manager - Manager
Stretch Zone - 1181
Toronto, ON · North York, ON
- $18 to $22 CAD / hour
- Full-time
Stretch Zone is looking for Full-time and Part-time, energetic Sales Associates, Assistant Managers and Managers to help grow our membership base.
Added 2 hours ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $30 CAD / hour
- Full-time
…we're looking for experienced, positive, outgoing, fitness and sales-minded professionals to join our team as a Senior Membership Sales…
Added 3 hours ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Sales Leadership & Clienteling: Act as the lead stylist on the floor, cultivating long-term relationships and building a robust personal client book through upscale, personalized customer…
Added 3 hours ago
MA
Chief Growth Officer & Head of Industries
Marsh Agency
Toronto, ON
- Full-time
…ensure growth remains embedded across the organization. You will lead a team of Producers and Industry Leaders while also maintaining a strong personal presence in the…
Added 3 hours ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
MA
Toronto Health Office Practice Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
MA
Health & Benefits Consultant
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week

Compass Group Canada

Starbucks Lead Hand, Full Time

London, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Position Summary

The Starbucks Lead Hand plays a key role in supporting the daily operations of the café while delivering an outstanding customer experience. This position acts as a leader on shift, providing guidance, coaching, and support to team members while ensuring all Starbucks standards for quality, service, cleanliness, and food safety are consistently achieved.

The successful candidate is a positive and engaged leader who leads by example, promotes teamwork, and is passionate about developing others. They will assist management with operational execution, staff training, inventory management, merchandising, and maintaining a welcoming environment for both customers and employees.

Key Responsibilities

Leadership & Team Development

Serve as a role model by demonstrating exceptional customer service and professionalism.
Provide day-to-day direction, coaching, and support to Starbucks team members.
Assist with onboarding and training new employees on Starbucks recipes, procedures, and service standards.
Foster a positive and inclusive work environment built on teamwork, accountability, and respect.
Support employee engagement initiatives and help recognize team accomplishments.
Promote and reinforce our Compass values: We Care, We Share, We Dream, We Deliver.

Customer Service Excellence

Create a welcoming and engaging atmosphere for every guest.
Resolve customer concerns promptly and professionally.
Ensure beverages and food items are prepared to Starbucks quality standards.
Maintain a customer-first mindset while balancing operational priorities.

Operations & Quality Standards

Oversee shift operations to ensure efficiency and service excellence.
Support opening, mid-shift, and closing procedures.
Ensure compliance with food safety, sanitation, health, and workplace safety requirements.
Monitor product quality, freshness, and presentation standards.
Maintain a clean, organized, and inviting café environment.

Inventory & Merchandising

Assist with inventory counts, ordering, receiving, and storage of products.
Monitor stock levels and communicate supply needs to management.
Ensure merchandising displays are attractive, stocked, and aligned with Starbucks standards.
Minimize waste and support cost-control initiatives.

Administrative Support

Assist with cash handling, deposits, and point-of-sale procedures.
Support scheduling and daily operational planning as required.
Complete required operational documentation and reports.
Communicate operational concerns and opportunities to management.

Qualifications

Minimum one year of Starbucks, café, retail food service, or hospitality experience preferred.
Previous leadership, supervisory, or training experience is considered an asset.
Strong communication, organizational, and interpersonal skills.
Demonstrated ability to motivate and coach team members.
Strong attention to detail and commitment to quality.
Ability to work in a fast-paced environment and manage multiple priorities.
Flexible availability including early mornings, evenings, weekends, and special events as required.

What Success Looks Like

The Starbucks Lead Hand Successfully

Creates a positive and engaging customer experience.
Builds a strong team culture through coaching and support.
Maintains Starbucks operational and brand standards.
Ensures food safety and cleanliness expectations are consistently met.
Helps drive sales, customer satisfaction, and operational success.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead café shifts by guiding and coaching team members, delivering excellent customer service, and ensuring Starbucks quality, cleanliness, and food safety standards. Support daily operations through training, inventory and merchandising, cash handling, operational documentation, and communication with management.

Requirements

At least one year of Starbucks, café, retail food service, or hospitality experience is preferred; leadership, supervisory, or training experience is an asset. Candidates should have strong communication, organizational, and interpersonal skills, be able to coach and motivate others, and be available for flexible shifts including mornings, evenings, and weekends.

Skills

Shift Leadership
Team Coaching
Employee Training
Customer Service
Conflict Resolution
Café Operations
Food Safety
Sanitation
Inventory Management
Merchandising
Cash Handling
Point-of-Sale Procedures
Scheduling Support
Communication
Organization
Quality Control

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Starbucks
Café Operations
Shift Operations
Customer Service
Team Leadership
Coaching
Employee Onboarding
Employee Training
Starbucks Recipes
Service Standards
Food Safety
Sanitation
Workplace Safety
Product Quality
Inventory Counts
Ordering
Receiving
Product Storage
Merchandising Displays
Waste Reduction
Cost Control
Cash Handling
Deposits
Point-of-Sale Procedures
Scheduling
Operational Documentation
Food and Beverage Services

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Jobs in Canada