Supervisor, Full Time
- Welland, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Full Time Day shift Supervisor.
- Assist the Shift Managers to supervise multiple food service units.
- Supervise production, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Food preparation and cooking as needed
- Ability to work both independently and in team setting as required.
- Previous food service experience in hotel, restaurant, or fast food is considered an asset.
- Physical ability to carry out the duties of the position. Minor heavy lifting may be involved (up to 40 lb.)
- Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
- Excellent verbal and written communication and interpersonal skills.
- Manage time and resources to ensure that work is completed efficiently.
- Superior attention to detail. Ability to establish and maintain good working relationships and work cooperatively with team members.
- Able to work in a fast-paced environment with changing work priorities Proficient with Microsoft Office, specifically Word and Excel.
- Maintain a clean and safe work area, adhering to food safety and health standards
- Prioritize and delegate tasks in kitchen layout and prep
- Advise management of purchasing requirements with a focus on minimizing waste and avoiding product shortage
- Wash, rinse, sanitize, and organize dishes, utensils, and kitchen equipment.
- Maintain the cleanliness and organization of the dishwashing area and surrounding workplace areas.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Assist shift managers in supervising food service units, overseeing production, managing staff, scheduling, hiring and training, and addressing labor issues. Track inventory, sales, labor and food costs; support food preparation; maintain cleanliness and safety standards; and provide responsive customer service.
Requirements
Previous food service experience in a hotel, restaurant, or fast-food setting is an asset, along with strong communication, interpersonal, organizational, and customer service skills. Candidates should be able to work independently and as part of a team in a fast-paced environment, use Microsoft Word and Excel, and perform physical duties including lifting up to 40 pounds.
Skills
- Food Service Supervision
- Staff Scheduling
- Hiring and Training
- Labor Relations
- Inventory Tracking
- Sales and Cost Reporting
- Customer Service
- Food Preparation and Cooking
- Health and Safety Compliance
- WHMIS Training
- Workplace Inspections
- Microsoft Word
- Microsoft Excel
- Task Prioritization and Delegation
- Time Management
- Teamwork
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Security & Safety
Keywords
- Food Service
- Shift Management
- Production Supervision
- Cash Readings
- Staff Scheduling
- Hiring
- Employee Training
- Labor Relations
- Weekly Inventory
- Sales Revenue
- Labor Costs
- Food Costs
- Customer Service
- Food Preparation
- Cooking
- Quality Assurance
- Occupational Health and Safety Act
- WHMIS
- Workplace Inspections
- Incident Reporting
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Food Safety
- Dishwashing
- Waste Minimization
- Purchasing Requirements