Supervisor, Tim Hortons, Part Time
- AB, Canada
- Edmonton, AB, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Key Responsibilities
- Supervise shift operations to ensure smooth and efficient service.
- Lead, coach, and support team members during shifts.
- Ensure excellent customer service and resolve guest issues promptly and professionally.
- Monitor food quality, freshness, and presentation according to Tim Hortons standards.
- Maintain cleanliness, sanitation, and health and safety standards throughout the restaurant.
- Assist with opening and closing procedures, including cash handling and reconciliation.
- Support scheduling, training, and onboarding of new team members.
- Track inventory levels and communicate supply needs to management.
- Ensure compliance with company policies, procedures, and brand standards.
- Help meet sales, productivity, and labour goals by managing workflow effectively.
- High school diploma or equivalent preferred.
- Previous experience in food service, quick service restaurant, or retail supervision preferred.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Basic math and cash handling skills.
- Flexible availability, including weekends, evenings, and holidays.
- Knowledge of food safety and sanitation practices.
- Team leadership
- Customer service
- Problem-solving
- Time management
- Conflict resolution
- Attention to detail
- Reliability and accountability
- Standing for extended periods.
- Lifting up to 25 lbs.
- Working in a fast-paced restaurant environment.
- Exposure to kitchen equipment, hot beverages, and food preparation areas.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Supervise restaurant shifts, lead and support team members, deliver excellent customer service, and maintain food quality, cleanliness, and safety standards. Assist with opening and closing, cash reconciliation, scheduling, training, inventory, and meeting sales, productivity, and labour goals.
Requirements
A high school diploma or equivalent is preferred, along with previous food service, quick-service restaurant, or retail supervisory experience. Candidates should have strong leadership and communication skills, basic math and cash-handling abilities, food safety knowledge, and flexible availability for evenings, weekends, and holidays.
Skills
- Team Leadership
- Customer Service
- Problem-Solving
- Time Management
- Conflict Resolution
- Attention to Detail
- Reliability
- Accountability
- Communication
- Cash Handling
- Food Safety
- Sanitation
- Inventory Management
- Scheduling
- Training
- Workflow Management
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
- Inclusive Workplace
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant Supervision
- Shift Operations
- Team Leadership
- Customer Service
- Food Quality
- Food Freshness
- Food Presentation
- Food Safety
- Sanitation
- Health and Safety
- Opening and Closing Procedures
- Cash Handling
- Cash Reconciliation
- Scheduling
- Onboarding
- Training
- Inventory Management
- Company Policies
- Brand Standards
- Sales Goals
- Productivity Goals
- Labour Goals
- Quick-Service Restaurant
- Food and Beverage Services