Temporary Administrative Assistant Full-Time

Fort McMurray, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

Original job description

Culligan Water Fort McMurray is looking for a dependable, organized, and customer-focused Temporary Administrative Assistant to join our team.

This position is being filled on a temporary basis to provide coverage during an employee leave. The duration of the assignment is currently undetermined and may vary depending on operational requirements.

The successful candidate will support the day-to-day operation of our branch and work closely with customers, drivers, service technicians, sales, warehouse, and management. The ideal candidate will be comfortable working in a fast-paced environment, managing multiple priorities, and providing a high level of customer service.

Key Responsibilities

Answer incoming phone calls and respond to customer inquiries
Provide professional and friendly customer service by phone, email, and in person
Enter and process customer orders accurately
Schedule deliveries, service calls, installations, and other customer requests
Communicate with drivers and service technicians regarding daily work requirements
Prepare and process work orders, delivery documentation, and customer paperwork
Maintain accurate customer account information and records
Assist with invoicing, payments, filing, and general administrative duties
Monitor emails and ensure customer requests are directed to the appropriate team member
Follow up on outstanding customer requests and service issues
Assist with maintaining office supplies and branch documentation
Support other departments with administrative tasks as required
Work collaboratively with the office team to ensure daily responsibilities are completed

Qualifications

Previous administrative, customer service, or office experience is preferred
Strong verbal and written communication skills
Strong attention to detail and accuracy
Good organizational and time-management skills
Comfortable working with computers, email, and Microsoft Office programs
Ability to learn new software and internal systems
Ability to prioritize multiple tasks in a fast-paced environment
Professional and respectful when dealing with customers and coworkers
Reliable attendance and punctuality
Ability to work independently while also contributing to a team environment

Experience with dispatching, scheduling, customer account management, invoicing, or service-based businesses would be considered an asset.

Position Details

Position: Temporary Administrative Assistant
Location: Culligan Water – Fort McMurray, Alberta
Employment: Temporary Full-Time
Schedule: Monday to Friday
Term: Temporary employee-leave coverage; duration currently undetermined

We are looking for someone who takes ownership of their responsibilities, communicates effectively, and understands the importance of providing excellent service to both our customers and internal teams.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

The role involves managing daily branch operations by handling customer inquiries, processing orders, and scheduling service calls. It also requires coordinating with drivers and technicians while maintaining accurate customer records and administrative documentation.

Requirements

Previous administrative or customer service experience is preferred, along with proficiency in Microsoft Office and strong organizational skills. Candidates must be able to prioritize tasks in a fast-paced environment and maintain professional communication.

Skills

Customer Service
Administrative Support
Order Processing
Scheduling
Microsoft Office
Time Management
Communication Skills
Attention to Detail
Dispatching
Invoicing
Account Management
Data Entry

Benefits

Health Care Coverage
Vision Care Coverage
Dental Care Coverage
Mental Health and Well-Being Initiative
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Customer Service
Order Processing
Scheduling
Microsoft Office
Dispatching
Invoicing
Account Management
Fort McMurray
Culligan Water
Office Administration
Work Orders

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