Closed listing
Tim Horton's Assistant Manager
- AB, Canada
- Greater Edmonton Metropolitan Area, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Duties
- Involved in all phases of operational planning including daily production .Will be responsible to lead the team in the shift by being inculcating a hands on approach
- Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service. Must be open to learning and adopting the Tim’s way of customer experience.
- You are accountable for staffing, Scheduling, Weekly Inventory, Daily update on of production and other logs which are mandatory requirements.
- To coordinate weekly calibration of all the beverage equipment with the Supervisors.
- Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
- Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton’s, Starbucks etc.)will be an added advantage
- Demonstrated ability to grow top line sales, monitor & minimize cost, reduce waste and manage efficient workflow.
- Proactively demonstrate the ability to recognize customer needs and market trends.
- Experience with branded concepts will be an added advantage
- Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
- Superior customer service skills and ability to train others
- Excellent written & verbal communication skills and focus on upselling products.
- Solid basic knowledge of computers – MS Office, POS Systems etc.
- Able to accommodate a flexible work schedule(Including Evenings, Weekends and Stat Holidays).
- Advanced Food Safety Training (AFST) and First Aid is a Pre requisite and to be completed with 3 months of joining the unit.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Lead shift operations and daily production planning, while hiring, training, developing, and motivating associates to deliver excellent customer service. Manage staffing, scheduling, inventory, production logs, beverage equipment calibration, and compliance with quality assurance and health and safety programs.
Requirements
Candidates should have supervisory or management experience in branded foodservice, strong leadership and customer service skills, and the ability to grow sales, control costs, reduce waste, and manage efficient workflows. They must be comfortable with flexible shifts, have basic computer skills, and complete Advanced Food Safety Training and First Aid within three months of joining.
Skills
- Team Leadership
- Staff Hiring and Training
- Staff Development
- Customer Service
- Sales Growth
- Cost Control
- Waste Reduction
- Workflow Management
- Staff Scheduling
- Inventory Management
- Production Planning
- Food Safety
- Health and Safety Compliance
- Upselling
- Written and Verbal Communication
- Microsoft Office and POS Systems
Benefits
- Health Benefits
- Vision Care
- Dental Care
- Mental Health and Wellness Resources
- Employee Assistance Program
- Learning and Career Opportunities
- Inclusive Workplace
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Foodservice Operations
- Operational Planning
- Daily Production
- Shift Leadership
- Hiring
- Training
- Staff Development
- Customer Service
- Staffing
- Scheduling
- Weekly Inventory
- Production Logs
- Beverage Equipment Calibration
- Quality Assurance
- Health and Safety
- Sales Growth
- Cost Control
- Waste Reduction
- Workflow Management
- Market Trends
- Upselling
- Microsoft Office
- POS Systems
- Advanced Food Safety Training
- First Aid