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Added 10 mins ago
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Compass Group Canada

Tim Horton's Assistant Manager

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

Duties

Involved in all phases of operational planning including daily production .Will be responsible to lead the team in the shift by being inculcating a hands on approach
Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service. Must be open to learning and adopting the Tim’s way of customer experience.
You are accountable for staffing, Scheduling, Weekly Inventory, Daily update on of production and other logs which are mandatory requirements.
To coordinate weekly calibration of all the beverage equipment with the Supervisors.
Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.

Required: (please only apply if you meet all required qualifications):

Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton’s, Starbucks etc.)will be an added advantage
Demonstrated ability to grow top line sales, monitor & minimize cost, reduce waste and manage efficient workflow.
Proactively demonstrate the ability to recognize customer needs and market trends.
Experience with branded concepts will be an added advantage
Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
Superior customer service skills and ability to train others
Excellent written & verbal communication skills and focus on upselling products.
Solid basic knowledge of computers – MS Office, POS Systems etc.
Able to accommodate a flexible work schedule(Including Evenings, Weekends and Stat Holidays).

Asset

Advanced Food Safety Training (AFST) and First Aid is a Pre requisite and to be completed with 3 months of joining the unit.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead shift operations and daily production planning, while hiring, training, developing, and motivating associates to deliver excellent customer service. Manage staffing, scheduling, inventory, production logs, beverage equipment calibration, and compliance with quality assurance and health and safety programs.

Requirements

Candidates should have supervisory or management experience in branded foodservice, strong leadership and customer service skills, and the ability to grow sales, control costs, reduce waste, and manage efficient workflows. They must be comfortable with flexible shifts, have basic computer skills, and complete Advanced Food Safety Training and First Aid within three months of joining.

Skills

Team Leadership
Staff Hiring and Training
Staff Development
Customer Service
Sales Growth
Cost Control
Waste Reduction
Workflow Management
Staff Scheduling
Inventory Management
Production Planning
Food Safety
Health and Safety Compliance
Upselling
Written and Verbal Communication
Microsoft Office and POS Systems

Benefits

Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employee Assistance Program
Learning and Career Opportunities
Inclusive Workplace

Visa sponsorship

Not detected in the job text

Keywords

Foodservice Operations
Operational Planning
Daily Production
Shift Leadership
Hiring
Training
Staff Development
Customer Service
Staffing
Scheduling
Weekly Inventory
Production Logs
Beverage Equipment Calibration
Quality Assurance
Health and Safety
Sales Growth
Cost Control
Waste Reduction
Workflow Management
Market Trends
Upselling
Microsoft Office
POS Systems
Advanced Food Safety Training
First Aid

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