Tim Horton's Assistant Manager (18 Month Contract)
- Burnaby, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Duties
- Involved in all phases of operational planning and expenditures, budgeting, costing and sales reporting.
- Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
- Responsible for the implementation of retail and marketing programs in your respective areas. You are accountable for menu planning, catering, staffing, scheduling, and production.
- Accountable for client and customer relationship building.
- Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
- Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton’s, Starbucks etc.).
- Demonstrated ability to grow top line sales, monitor & minimize costs and manage overall financial responsibilities
- Proactively demonstrate the ability to recognize customer needs and market trends.
- Experience with branded concepts and food service catering.
- Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
- Superior customer service skills and ability to train others
- Excellent written and verbal communication skills.
- Solid basic knowledge of computers – MS Office, POS Systems etc.
- Advanced Food Safety Training (AFST) is a must or Basic Food Safety training and will complete AFST within 90 days of hire.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Oversee operational planning, budgeting, costing, sales reporting, menu planning, catering, staffing, scheduling, and production. Lead and develop associates, implement retail and marketing programs, build client and customer relationships, and ensure compliance with quality assurance and health and safety programs.
Requirements
Requires supervisory or management experience in branded retail foodservice, financial and sales management ability, and experience with branded concepts and catering. Candidates should demonstrate strong leadership, staff development, customer service, communication, computer skills, and food safety knowledge; advanced food safety training is required or must be completed within 90 days of hire.
Skills
- Operational Planning
- Budgeting
- Cost Management
- Sales Reporting
- Hiring
- Staff Training and Development
- Team Leadership
- Customer Service
- Retail Marketing
- Menu Planning
- Catering
- Staffing and Scheduling
- Production Management
- Customer Relationship Building
- Food Safety
- Microsoft Office and POS Systems
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
- Inclusive Workplace
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Management & Leadership
- Hospitality
- Retail
- Customer Service & Support
Keywords
- Branded Retail Foodservice
- Operational Planning
- Budgeting
- Costing
- Sales Reporting
- Top-Line Sales Growth
- Cost Control
- Market Trends
- Retail Marketing Programs
- Menu Planning
- Catering
- Staffing
- Scheduling
- Production
- Customer Relationships
- Compass Quality Assurance
- Health and Safety Programs
- Advanced Food Safety Training
- Basic Food Safety Training
- Microsoft Office
- POS Systems
- Tim Hortons
- Starbucks