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Tim Hortons Supervisor, Full Time

  • Stoney Creek, NB, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

  • Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
  • Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
  • Communicate positively and enthusiastically to the café patrons and address their issues promptly.
  • Complete weekly audit checklist on Health and Safety, Quality Assurance and Financial Controls.
  • Complete weekly external brand audit, identify corrective action and follow up.
  • Monthly Action planning to achieve revenue targets, speed of service and budget compliance.
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

What’s in it for you?

  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
  • The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
More about this job

Responsibilities

Supervise food service operations, menu production, staff scheduling and training, cash readings, inventory, sales, labour, and food cost reporting. Maintain customer service and compliance with health and safety, quality assurance, financial controls, brand audit, and HACCP requirements.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for supervisory capability across food service operations, staff management, reporting, customer service, and health and safety compliance.

Skills

  • Food Service Supervision
  • Menu Production
  • Cash Reconciliation
  • Staff Management
  • Staff Scheduling
  • Hiring
  • Employee Training
  • Labour Relations
  • Inventory Tracking
  • Sales Reporting
  • Cost Control
  • Customer Service
  • Health and Safety Compliance
  • Quality Assurance
  • Workplace Inspections
  • HACCP

Benefits

  • Health Benefits
  • Vision Coverage
  • Dental Coverage
  • Mental Health and Wellness Resources
  • Employment Assistance Program
  • Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support
  • Security & Safety

Keywords

  • Food Service
  • Tim Hortons
  • Menu Production
  • Cash Readings
  • Staff Scheduling
  • Hiring
  • Employee Training
  • Labour Relations
  • Weekly Inventory
  • Sales Revenue
  • Labour Cost
  • Food Cost
  • Customer Service
  • Health and Safety
  • Quality Assurance
  • Financial Controls
  • External Brand Audit
  • Revenue Targets
  • Budget Compliance
  • Occupational Health and Safety Act
  • WHMIS
  • Workplace Inspections
  • Workplace Incident Reporting
  • HACCP
  • Food Preparation

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