Tim Hortons Supervisor Full Time

Niagara Falls, ON, Canada

The hourly wage for this role is $19.00. · Full-time

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Job details

Pay: The hourly wage for this role is $19.00.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: Minimum 1 year of supervisory experience in the quick-service restaurant industry, preferably Tim Hortons
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Summary

We are currently looking for Supervisor who possess excellent leadership skill and passion for Training and Development. You are Guest-focused and excited about assisting the Restaurant Manager, General Manager and Multi Restaurant Operator with responsibilities to ensure the successful operation of our restaurant. As an enthusiastic team leader, you motivate and coach team members to ensure that high standards of Hospitality, Operational and Food Safety are achieved. Candidates must be willing to relocate if required.

As a Tim Hortons Supervisor You Will

Support Restaurant Manager in leading the team, ensuring optimal team member coverage and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership.
Ensure all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) by working alongside team members on the floor at all times and give constructive feedbacks.
Comply with and enforces all Tim Hortons Operational, Always Fresh and Food Safety standards.
Complete all required shift documentation and follows principles of sanitation and safety in handling food and equipment.
Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
Help Restaurant Manager control costs by reviewing portion control and quantities of preparation, minimizing waste as well as ensuring high quality of food preparation.
Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups with team members and management team.
Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
Make sure best practices and training system are implemented consistently across the restaurant.

About You

Minimum 1 year of supervisory experience in the quick-service restaurant industry, preferably Tim Hortons
Excellent organization and communication skill
Strong leadership and interpersonal skills
Be guest service oriented and committed to deliver exceptional guest experience.
Demonstrate a passion for leading, coaching and serving your team.
Having driver license and your own vehicle is an asset.

The hourly wage for this role is $19.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Support restaurant management by leading shifts, maintaining team coverage, working on the floor, and ensuring operational, hospitality, and food safety standards are followed. Train and coach team members, address service and operational issues, complete shift documentation, and help control costs and reduce waste.

Requirements

At least one year of supervisory experience in the quick-service restaurant industry is required, preferably at Tim Hortons. Candidates should have strong leadership, communication, organization, and interpersonal skills, a guest-service focus, and a passion for coaching; a driver's license and personal vehicle are assets.

Skills

Leadership
Training and Development
Coaching
Communication
Organization
Guest Service
Team Motivation
Food Safety
Operational Standards
Cash Handling
Cost Control
Portion Control
Waste Reduction
Problem Solving
Sanitation
Shift Documentation

Benefits

Health Insurance
Vision Care
Dental Care
Mental Health and Wellness Resources
Employee Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Quick-Service Restaurant
Restaurant Operations
Shift Leadership
Team Member Coverage
Training and Development
Coaching
Guest Service
Hospitality
Food Safety
Sanitation
Operational Standards
Cash Policies
Meal and Break Policies
Shift Documentation
Cost Control
Portion Control
Food Preparation
Waste Reduction
Team Evaluation
Continuous Improvement
Tim Hortons

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