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Tim Hortons Supervisor, Full Time

  • Toronto, ON, Canada
  • Etobicoke, ON, Canada

Pay: $20.50 per hour · Full-time

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Job details

Pay
Pay: $20.50 per hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

This is an opportunity to work for one of the largest national chains recognized the world over. With a brand that embodies Canadian values and attitudes through and through. This position will be responsible for leading a larger team to accomplish our second to none service standard and delivering great dine in, drive thru, take out, and delivery guest experiences.

What do you get from us?

– Competitive wages

– Training and experience

– Optional Benefits

– Great Team Environment

– Team based performance incentives

– Scholarship Opportunities

– Team Events and Celebrations

What do we expect from you?

– Great customer service

– Leadership ability and willing ness to lead a team

– Achieve Regular Shift Objectives

– Guide Subordinates as to Food Standard/ Company Policies

– Handle Guest Complaints

– Willing and “Can-Do” attitude

– Ability to showcase urgency and ownership

– Works well within a Team

Job Types: Full-time, Permanent

Pay: $20.50 per hour

Benefits

  • Discounted food
  • Extended health care

Experience

  • Supervising: 1 year (preferred)
  • Tim Hortons: 1 year (preferred)

Licence/Certification

  • Food Safety Certification (preferred)

What’s in it for you?

  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
  • The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
More about this job

Responsibilities

Lead a larger team to meet service standards and deliver positive dine-in, drive-through, takeout, and delivery experiences. Achieve shift objectives, guide team members on food standards and company policies, and handle guest complaints.

Requirements

The role calls for strong customer service, leadership, teamwork, and a willing, proactive attitude. One year of supervisory experience and one year of Tim Hortons experience are preferred, as is Food Safety Certification.

Skills

  • Customer Service
  • Team Leadership
  • Shift Management
  • Food Standards
  • Company Policy Compliance
  • Guest Complaint Resolution
  • Urgency
  • Ownership
  • Teamwork
  • Food Safety

Benefits

  • Discounted Food
  • Extended Health Care
  • Optional Benefits
  • Team-Based Performance Incentives
  • Scholarship Opportunities
  • Team Events And Celebrations
  • Health, Vision, And Dental Coverage
  • Mental Health And Wellness Resources
  • Employment Assistance Program

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Tim Hortons
  • Food And Beverage Services
  • Restaurant Supervision
  • Team Leadership
  • Customer Service
  • Guest Experience
  • Dine-In Service
  • Drive-Through Service
  • Takeout
  • Delivery
  • Shift Objectives
  • Food Standards
  • Company Policies
  • Guest Complaints
  • Food Safety Certification
  • Health And Safety
  • Team Performance

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