Tim Hortons Supervisor, Full Time
- Calgary, AB, Canada
$17 CAD / hour · Full-time
Applications open in a new tab.
Job details
- Pay
- $17 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Essential Duties And Responsibilities
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
More about this job
Responsibilities
Assist shift managers in supervising food service operations, including food production, cash readings, staffing, scheduling, hiring, and training. Track and report inventory, sales, labour, and food costs; support customer service; and ensure compliance with food safety, health and safety, WHMIS, and HACCP requirements.
Requirements
Requires at least one year of food industry management experience, FoodSafe Level 1 certification, and comprehensive health and safety knowledge and training. Candidates should have food service or catering knowledge, strong supervisory and customer service skills, excellent written and verbal communication, and Microsoft Office knowledge; unionized employee relations experience is an asset.
Skills
- Food Service Operations
- Staff Supervision
- Staff Scheduling
- Hiring And Training
- Employee Relations
- Inventory Tracking
- Sales And Cost Reporting
- Customer Service
- Food Preparation
- Food Safety
- Health And Safety Compliance
- WHMIS
- HACCP
- Workplace Inspections
- Microsoft Office
- Communication
Benefits
- Health Insurance
- Vision Care
- Dental Care
- Mental Health And Wellness Resources
- Employment Assistance Program
- Learning And Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Security & Safety
Keywords
- Food Service Operations
- Food Service Catering
- FoodSafe Level 1
- Food Safety
- HACCP
- WHMIS
- Occupational Health And Safety Act
- Health And Safety
- Workplace Inspections
- Food Preparation
- Menu Production
- Cash Readings
- Staff Scheduling
- Hiring
- Employee Training
- Employee Relations
- Unionized Environment
- Inventory Management
- Sales Revenue
- Labour Costs
- Food Costs
- Customer Service
- Supervision
- Leadership
- Microsoft Office
- Incident Reporting