Tim Hortons Team Member/General Help
- Kingston, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
How You Will Make An Impact
As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
We are a 24/7 operation and are hiring for a variety of shifts
About You
What’s in it for you?
As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
We are a 24/7 operation and are hiring for a variety of shifts
About You
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Prepare, present, and serve food and beverages while maintaining food quality, presentation, and food safety standards. Provide friendly and efficient guest service, handle concerns, receive and stock inventory, and keep restaurant areas and equipment clean.
Requirements
Applicants should have a strong work ethic, punctuality, time-management skills, and a passion for hospitality and guest experiences. They must be able to work under pressure, learn to operate equipment, lift boxes up to 25 pounds, and work in cold storage areas; previous guest-service experience is an asset.
Skills
- Guest Service
- Hospitality
- Food Preparation
- Beverage Preparation
- Food Safety
- Inventory Receiving and Storage
- Cleaning and Sanitation
- Equipment Operation
- Time Management
- Speed of Service
- Complaint Resolution
- Teamwork
- Product Knowledge
- Attention to Presentation
- Working Under Pressure
- Punctuality
Benefits
- Health Benefits
- Vision Care
- Dental Care
- Mental Health and Wellness Support
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
- Retail
Keywords
- Food and Beverage Services
- Guest Service
- Hospitality
- Food Preparation
- Beverage Preparation
- Food Safety
- Food Presentation
- Bagels
- Wraps
- Sandwiches
- Baked Products
- Ovens
- Egg Cookers
- Inventory
- Speed of Service
- Service Recovery
- Restaurant Cleaning
- Equipment Maintenance
- Front of House
- Back of House
- Guest Experience