Tim Hortons Team Member/General Help
- Kingston, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
How You Will Make An Impact
As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
We are a 24/7 operation and are hiring for a variety of shifts
About You
As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
We are a 24/7 operation and are hiring for a variety of shifts
About You
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
More about this job
Responsibilities
Prepare, present, and serve food and beverages while maintaining food quality, presentation, and food safety standards. Take guest orders, maintain restaurant and equipment cleanliness, manage inventory, and provide prompt service and recovery for guest concerns.
Requirements
Applicants should demonstrate hospitality, strong work ethic, punctuality, time management, and the ability to work under pressure while following food safety standards. They must be able to learn equipment operation, lift boxes up to 25 pounds, and work in cold storage environments; previous guest service experience is an asset.
Skills
- Guest Service
- Hospitality
- Food Preparation
- Beverage Preparation
- Food Safety
- Order Taking
- Inventory Receiving and Storage
- Cleaning and Sanitation
- Speed of Service
- Time Management
- Teamwork
- Equipment Operation
- Complaint Resolution
- Product Knowledge
- Punctuality
- Working Under Pressure
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
Keywords
- Food And Beverage Services
- Guest Experience
- Hospitality
- Food Preparation
- Beverage Preparation
- Food Safety Standards
- Order Taking
- Product Knowledge
- Bagels
- Wraps
- Sandwiches
- Ovens
- Egg Cookers
- Baked Products
- Showcase Specifications
- Inventory Receiving
- Inventory Storage
- Speed Of Service
- Service Recovery
- Restaurant Cleaning
- Equipment Cleaning
- Guest Complaints
- Teamwork
- Time Management
- Cold Storage