Waitstaff Casual
- Victoria, BC, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
How You Will Make An Impact
You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.
As a Waitstaff, You Will Be
What’s in it for you?
You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.
As a Waitstaff, You Will Be
- Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
- Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
- Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
- Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
- Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
- Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
- Work with staff of other departments to perform job duties during special events and functions
- You have previous experience in the food services industry
- You must have a valid Food Handler Certificate or provincial equivalent
- Exceptional communications skills and ability to get along well with others
- Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Greet dining room guests, take and deliver food and beverage orders promptly, provide menu guidance, and accommodate reasonable requests and dietary needs. Maintain a clean and sanitary dining area, coordinate with kitchen staff, address guest concerns, and support other departments during events.
Requirements
Previous food services experience and a valid Food Handler Certificate or provincial equivalent are required. Candidates should have strong communication and interpersonal skills and be able to lift and transfer heavy, hot items and stand or walk for most of a shift.
Skills
- Food and Beverage Service
- Taking Orders
- Guest Service
- Menu Knowledge
- Food and Drink Recommendations
- Specialized Diet Knowledge
- Food Safety
- Sanitation
- Order Accuracy
- Complaint Resolution
- Dining Room Setup and Maintenance
- Communication
- Teamwork
- Physical Stamina
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Customer Service & Support
Keywords
- Waitstaff
- Food and Beverage Service
- Dining Room
- Taking Orders
- Guest Service
- Menu Items
- Food and Drink Pairings
- Specialized Diets
- Food Handler Certificate
- Food Safety
- Food Handling
- Sanitation Standards
- Order Accuracy
- Back-of-the-House Coordination
- Complaint Resolution
- Dining Room Setup
- Special Events
- Part-Time