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Added 53 mins ago
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Account Coordinator, Commercial SME
NFP, an Aon company (Canada)
Newmarket, ON
- Full-time
…driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving…
Added 1 hour ago
CO
Special Projects Coordinator
City of Medicine Hat
Medicine Hat, AB
- Temporary
…meaningful outcomes? The City of Medicine Hat is seeking a Coordinator, Special Projects to play a key role in supporting initiatives that contribute to community growth and economic…
Added 1 hour ago
CH
Senior Stores Attendant
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…Management office. This individual reports to the Supply Chain Coordinator. Senior Stores Attendant also works collaboratively with the management staff of the Operating Room, Post…
Added 1 hour ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse - NICU
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…Misericordia Community Hospital has offered both professional development opportunities and the ease of urban living. This full-service hospital provides specialized care through units like…
Added 1 hour ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Internship
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
AI
Food Safety & Quality Assurance Supervisor (1-Year Contract)
Agrocorp International
Moose Jaw, SK
- Full-time
remedied, and work with the Quality Control Coordinator and operations team on
Added 1 hour ago
MI
Scheduler
Maxan Interior Systems
Mississauga, ON
- Full-time
A Project Coordinator background is considered an asset.
Added 2 hours ago
YE
Customer Service & Billing Coordinator
Yukon Energy Corporation
Whitehorse, YT
- $36.12 to $43.13 CAD / hour
- Full-time
The Opportunity: Customer Service & Billing Coordinator
Added 2 hours ago
CO
Facility Attendant (Irregular Part-Time)
City of Thunder Bay
Thunder Bay, ON
- Part-time
POSITION SUMMARY: Under the general supervision of the Community & Event Development Coordinator, supervises and oversees the operation of the Splash Pad, Skating Rink and Water Garden…
Added 2 hours ago
TU
Finance and Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
The purpose of the Finance and Administrative Coordinator is to provide support for for core internal College activities such as financial processing and membership processes. They process,…
Added 3 hours ago
SD
Indigenous Education Support Worker
School District 5 Southeast Kootenay
BC · East Kootenay A, BC
- Full-time
Added 4 hours ago
MK
Database and Stewardship Coordinator
Moorelands Kids
Toronto, ON
- Full-time
…and City programs Moorelands City programs provide leadership development opportunities to equip children and youth with essential 21st-century skills. Guided by the belief that every child…
Added 4 hours ago
A
Représentant (e) du support à la production - Temps Partiel / Production Support Representative - Part Time
ADP
Montreal, QC
- Part-time
- Other
Added 4 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 4 hours ago
SD
Education Assistant
School District 5 Southeast Kootenay
Fernie, BC
- Full-time
…community settings. Supports may include life and social skills development, personal care, physical assistance, academic assistance, and positive behaviour support. EAs are expected to be…
Added 4 hours ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…Misericordia Community Hospital has offered both professional development opportunities and the ease of urban living. This full-service hospital provides specialized care through units like…
Added 4 hours ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…Misericordia Community Hospital has offered both professional development opportunities and the ease of urban living. This full-service hospital provides specialized care through units like…
Added 4 hours ago
OM
Coordinator OGS Management
Omnicom Media
Toronto, ON
- Full-time
The role of the Coordinator is to support on matters related to the hiring of Omnicom offshore team (OGS) and tracking resources data to ensure operational efficiency. Their goal is to…
Added 4 hours ago
S
Administrative Secretary, OBGYN Infrastructure - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting directly on a day to day basis to the Administrative Coordinator, Department of Obstetrics & Gynaecology and Division of Maternal Fetal Medicine, the administrative secretary is…
Added 4 hours ago
SL
Volunteer Board Director
Swan Lake Nature Sanctuary
Victoria, BC
- Volunteer
Added 5 hours ago
SP
Facilities and Projects Coordinator (Full-Time)
Senior Persons Living Connected
Toronto, ON · Scarborough, ON
- Full-time
Ongoing training and professional Development opportunities.
Added 5 hours ago
General Relief Support Workers - Residential Program
CASS Human Resources
Calgary, AB
Assist clients in the development and monitoring of goals and objectives indicated by instruction provided by the Residential Relief Supervisor and/or the Community Support Coordinator

Compugen Inc

Deskside Support Analyst (Onsite) - 12-month contract

Victoria, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

The Deskside Support Analyst will provide onsite, face-to-face technical support to end users ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This role requires strong troubleshooting skills across hardware, software, mobile devices, printers, networking, and Microsoft technologies, along with the ability to support onboarding, device replacements, knowledge documentation, and occasional coverage at other BC locations as required.

Key Responsibilities:

Daily onsite requirement as a Deskside Support Analyst to provide face to face customer service.
Provide technical support to users via phone, email, chat, remote application, hands on or on the spot.
Answering Helpdesk calls as a back up to Level 1 Support during peak times or when required.
Full understanding of networking related to LAN, WAN, Wi-Fi, and SIM cards (cellular connectivity).
Diagnose, troubleshoot and/or image computers to resolve hardware related issues.
Diagnose, troubleshoot and resolve printer related issues or installation and maintenance of printers.
Diagnose, troubleshoot and install or reinstall software to resolve software related issues.
Onsite work with onboarding and replacement of user devices located on top of or under desks.
Tracking and reporting of known hardware or software issues, outages and major incidents.
Information gathering, documentation and maintenance of knowledge base documents.
Handle Incidents and Service Requests in a timely manner to meet deadlines while providing detailed and quality updates using ticketing tool.
Strong problem-solving and interpersonal skills with excellent written and verbal communication skills.
Exceptional time-management, organizational, multitasking and prioritizing abilities.
Responsible and self-managed to work in a team environment and independently when required.
Maintain and deliver a high level of customer service in which performance is measured by SLA, customer feedback and survey results.
Requires heavy lifting when moving computers, hardware, and printers.
Travel may be required within BC for onsite work or coverage at various locations when required.
Perform other duties within skillset as assigned by coordinator when required.

Skills & Qualifications:

Knowledge of ITIL V4 preferred.
Experience with Office 365, MS Teams, InTune, SCCM, Active Directory, OneDrive, Exchange Server.
A strong understanding of OS Win 10 and Win 11, Android and iOS.
In depth knowledge of desktops, laptops, tablets, printers, networks, audio visual equipment and mobile devices.
Strong troubleshooting skills
Superb communication skills, both written and verbal
Ability to take direction and follow procedures consistently and accurately
Strong time management skills
Valid driver’s license and vehicle required for occasional onsite work at various local locations.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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More about this job

Responsibilities

Provide onsite and remote technical support to end users, resolving incidents and service requests involving computers, software, printers, mobile devices, and connectivity. Support onboarding and device replacements, document known issues and knowledge-base information, and maintain timely ticket updates and customer service standards.

Requirements

Candidates should have strong troubleshooting knowledge across Windows computers, mobile devices, printers, networks, audiovisual equipment, and Microsoft technologies, including Microsoft 365, Teams, Intune, SCCM, Active Directory, OneDrive, and Exchange Server. Strong communication, organization, time management, and customer service skills are required, along with a valid driver’s license and vehicle for occasional local travel; ITIL V4 knowledge is preferred.

Skills

Deskside Support
Technical Troubleshooting
Hardware Support
Software Support
Printer Support
Networking
Windows 10 and 11
Microsoft 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Android and iOS Support
ITIL V4

Benefits

Professional Development
Community Involvement Opportunities
Work-Life Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Incident Management
Service Requests
ITIL V4
Microsoft 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Windows 10
Windows 11
Android
iOS
LAN
WAN
Wi-Fi
SIM Cards
Computer Imaging
Hardware Troubleshooting
Software Installation
Printer Maintenance
Mobile Devices
Audiovisual Equipment
Ticketing Tools
Knowledge Base
Service-Level Agreements
Onboarding

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