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Added 6 mins ago
J
Digital Designer (B2B / Industry)
Jobgether
Canada
- $70,000 to $85,000 CAD / year
- Full-time
…usability, accessibility, and brand consistency, your work will support dealer acquisition, retention, and product engagement. You will also contribute to video and motion projects while…
Added 6 mins ago
B
Director of Accounting
BlueCat
Toronto, ON
- Full-time
Own regulatory, tax-support, and lender/bank covenant compliance reporting.
Added 6 mins ago
BP
Maintenance Mechanic L2
Bora Pharmaceuticals
Mississauga, ON
- Full-time
Provide support to production and quality by ensuring reliable operation of machinery & mechanical equipment. Ensures maximum equipment efficiency, effectiveness and reliability by…
Added 6 mins ago
T
University of Victoria Networking Event - October 29 2026
TD
Victoria, BC
- Full-time
Ensure that your cover letter, resume, and transcript are included in a single PDF document when submitting your application. If not submitted correctly, your application may not be…
Added 6 mins ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing, you will support the strategy and lead the execution, governance, optimization, and ongoing management of advisor- and business-driven…
Added 6 mins ago
Q
FY27 Intern - AI Software Systems Co-op - Canada (4 months)
Qualcomm
Toronto, ON
- Full-time
Our internship hiring model routes candidates from this application into multiple project specific roles. Your "Profile Visibility" choice will guide how we manage your data across our…
Added 6 mins ago
Q
FY27 Intern - Deep Learning Research Internship - Embodied AI - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
Our internship hiring model routes candidates from this application into multiple project specific roles. Your "Profile Visibility" choice will guide how we manage your data across our…
Added 6 mins ago
Q
FY27 Intern - Softip Engineering Co-Op - Canada (4 months)
Qualcomm
Ottawa, ON
- Full-time
Our internship hiring model routes candidates from this application into multiple project specific roles. Your "Profile Visibility" choice will guide how we manage your data across our…
Added 6 mins ago
M
Director, Information Risk Management Strategy and Insights
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
Senior Management and Board of Directors Reporting. Support IRM senior leadership in evolving reporting capabilities. Execute and deliver on plans for quarterly and annual reporting to…
Added 20 mins ago
BH
Caretaker Temporary; Assumption College, Brantford - 1.0 FTE - Day Shift 7:00 am to 4:00 pm
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Temporary
…on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process. When contacted, candidates will be provided with an overview of the…
Added 20 mins ago
RP
Leasing Agent
Rosegate Property Management
Toronto, ON · East York, ON
- Full-time
…to inquiries, and guiding prospective residents through the application and screening process. The Leasing Agent prepares and administers lease documents, coordinates move-ins and…
Added 20 mins ago
SC
Light Duty Commercial Cleaner Evening Milton
ServiceMaster Clean of Canada
Milton, ON
- Part-time
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this…
Added 20 mins ago
N
Sales Agronomist
Nutrien
Radville, SK
- Full-time
…Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag…
Added 20 mins ago
RS
NDT Technician - ET1 / ET2
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
Echo NDE is currently seeking Eddy Current Technicians to support various projects and turnarounds throughout Alberta.
Added 20 mins ago
B
Director of Accounting
BlueCat
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 20 mins ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
Added 34 mins ago
AI
Lead Coordinator - Fleet/Daily Ops
Air Inuit
Montreal, QC
- Full-time
Air Inuit is seeking an experienced and solutions-oriented operational professional to provide leadership, coordination and support to the Daily Operations Coordinator (DOC) team.
Added 34 mins ago
AO
Superintendent, Operations & Team Management
Archdiocese of Ottawa-Cornwall
Ottawa, ON
- Full-time
Application Deadline: Applications accepted until the position is filled
Added 34 mins ago
MD
Travel Demand Modeling Planner - Planner Principal Transportation
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 34 mins ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 34 mins ago
MD
Salesforce Application Supervisor - Systems Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
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Added 34 mins ago
MN
Reset Merchandiser
Mosaic North America
ON · Durham, ON
- Part-time
…information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human…
Added 34 mins ago
AJ
Research Assistant/Lab Technician Position in Blood Cancer Biology and Immunotherapy (70-100%)
Athena's Journey
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…motivated research assistant/laboratory technician (70-100%) to support our ongoing work on understanding how metabolites shape anti-leukemia immunity and the leukemic…
Added 34 mins ago
AA
Customer Service Administrator - Auto Body (Chelmsford)
Assured Automotive
Sudbury, ON · Chelmsford, ON
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 34 mins ago
OD
FR 29% Elem Contract, French BIP Coverage (flexible timing - 1 hour per day scheduled in the morning)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Kanata, ON
- Contract
…communities where principals, vice-principals, teachers and support staff nurture student well-being and challenge students to achieve their…

Compugen Inc

Deskside Support Analyst (Onsite) - 12 months contract

Surrey, BC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

The Deskside Support Analyst will provide onsite, face-to-face technical support to end users ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This role requires strong troubleshooting skills across hardware, software, mobile devices, printers, networking, and Microsoft technologies, along with the ability to support onboarding, device replacements, knowledge documentation, and occasional coverage at other BC locations as required.

Key Responsibilities:

Daily onsite requirement as a Deskside Support Analyst to provide face to face customer service.
Provide technical support to users via phone, email, chat, remote application, hands on or on the spot.
Answering Helpdesk calls as a back up to Level 1 Support during peak times or when required.
Full understanding of networking related to LAN, WAN, Wi-Fi, and SIM cards (cellular connectivity).
Diagnose, troubleshoot and/or image computers to resolve hardware related issues.
Diagnose, troubleshoot and resolve printer related issues or installation and maintenance of printers.
Diagnose, troubleshoot and install or reinstall software to resolve software related issues.
Onsite work with onboarding and replacement of user devices located on top of or under desks.
Tracking and reporting of known hardware or software issues, outages and major incidents.
Information gathering, documentation and maintenance of knowledge base documents.
Handle Incidents and Service Requests in a timely manner to meet deadlines while providing detailed and quality updates using ticketing tool.
Strong problem-solving and interpersonal skills with excellent written and verbal communication skills.
Exceptional time-management, organizational, multitasking and prioritizing abilities.
Responsible and self-managed to work in a team environment and independently when required.
Maintain and deliver a high level of customer service in which performance is measured by SLA, customer feedback and survey results.
Requires heavy lifting when moving computers, hardware, and printers.
Travel may be required within BC for onsite work or coverage at various locations when required.
Perform other duties within skillset as assigned by coordinator when required.

Skills & Qualifications:

Knowledge of ITIL V4 preferred.
Experience with Office 365, MS Teams, InTune, SCCM, Active Directory, OneDrive, Exchange Server.
A strong understanding of OS Win 10 and Win 11, Android and iOS.
In depth knowledge of desktops, laptops, tablets, printers, networks, audio visual equipment and mobile devices.
Strong troubleshooting skills
Superb communication skills, both written and verbal
Ability to take direction and follow procedures consistently and accurately
Strong time management skills
Valid driver’s license and vehicle required for occasional onsite work at various local locations.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply About employer

More about this job

Responsibilities

Provide onsite and remote technical support to end users, troubleshooting computers, software, printers, mobile devices, and network connectivity while meeting service deadlines and customer service standards. Support onboarding and device replacements, document incidents and known issues, maintain knowledge base materials, and provide occasional coverage at other locations in British Columbia.

Requirements

The role calls for strong troubleshooting and communication skills, knowledge of Windows 10 and 11, Android and iOS, and experience with Microsoft 365, Teams, Intune, SCCM, Active Directory, OneDrive, and Exchange Server. A valid driver’s license and vehicle are required for occasional local travel; ITIL V4 knowledge is preferred, and the work may involve heavy lifting.

Skills

Deskside Support
Hardware Troubleshooting
Software Troubleshooting
Networking
Windows 10 and 11
Microsoft 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Android and iOS
Printer Support
Incident and Service Request Management
Customer Service

Benefits

Professional Development
Community Involvement Opportunities
Work-Life Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITIL V4
Office 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Windows 10
Windows 11
Android
iOS
LAN
WAN
Wi-Fi
SIM Cards
Computer Imaging
Hardware Troubleshooting
Software Installation
Printer Maintenance
Mobile Devices
Audio-Visual Equipment
Incident Management
Service Requests
Ticketing Tools
Knowledge Base Documentation
SLA
Onboarding
Customer Service

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