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Added 54 mins ago
CC
Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
Support corporate mobile devices including iOS and Android smartphones, tablets, and associated mobile applications
Added 54 mins ago
T
Quality Assurance Engineer
Trulioo
Vancouver, BC
- Full-time
…technology layers, including UI, API, database, Android, and…
Added 3 hours ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
Technical understanding across various hardware and software platforms: Cisco IOS, Aruba Wireless,
Added 3 hours ago
X
Senior Software Engineer
Xsolla
Canada
- Full-time
You're a hands-on mobile engineer with 4+ years of experience, primarily in React Native across iOS and Android, who's ready to step into (or continue in) a tech lead role. You've shipped…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Added 3 hours ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
Experience supporting software deployments, mobile applications, and system integrations across Windows, Android, and iOS environments .
Added 3 hours ago
IG
Senior IOS Developer
Insight Global
Toronto, ON
- $65 to $78 CAD / hour
- Contract
Insight Global is looking for a Senior iOS Developer to join a leading financial institution’s Digital Investing team. This individual will be responsible for building and enhancing modern,…
Added 3 hours ago
CI
Deskside Support Analyst (Onsite) - 12 months contract
Compugen Inc
Surrey, BC
- Contract
A strong understanding of OS Win 10 and Win 11, Android and iOS.
Added 7 hours ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Hardware Expertise: Extensive hands-on experience with Cisco enterprise-grade hardware (Nexus, Catalyst) and NX-OS/IOS.
Added 10 hours ago
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Added 10 hours ago
EH
Senior Software Developer
Eli Health
Montreal, QC
- Full-time
Eli is looking for a Senior Software Developer to join our product team full-time, starting as soon as possible. You’ll own features end to end across our mobile app and backend, from the…
Added 10 hours ago
T
Software Engineer II - Online & Mobile Backend Developer
TD
London, ON · Toronto, ON
- Full-time
Develop and maintain Java/Spring Boot microservices to support our iOS, Android, and Easyweb UIs.
Added 13 hours ago
JA
Spécialiste en technologies de l'information (TI) et technologies opérationnelles (TO)
JR Automation
Varennes, QC
- Full-time
Expérience avec ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows, iOS et les outils de gestion des actifs; certification ITIL 4 et Lean Six Sigma, un atout.
Added 13 hours ago
S
Associate Software Development Engineer in Test (SDET)
SOTI
Mississauga, ON
- Full-time
Job Title: Associate Software Developer in Test
Added 13 hours ago
KG
Mobile Application Developer (React Native & Frontend)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
Position: Mobile Application Developer (React Native & Frontend)
Added 14 hours ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Hardware Expertise: Extensive hands-on experience with Cisco enterprise-grade hardware (Nexus, Catalyst) and NX-OS/IOS.
Added 20 hours ago
SL
Senior Software Engineer, Operations – Core Java & iOS focus
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
We are looking for a Senior Software Engineer with strong full-stack Java experience and hands-on iOS development skills. You will develop and support reliable applications across the web,…
Added 1 day ago
Developer
Rogers Communications
Toronto, ON
As a Mobile Applications Developer, you will join a squad of engineers designing, building and running our iOS and Android applications. You will spend most of your time hands-on in code,…
Added 1 day ago
A
Technology - Senior Engineer/Engineer, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…security across hybrid fleets using Microsoft Intune (Windows/iOS/Android) and Jamf Pro (macOS).Hands-on experience monitoring and hardening multi-cloud environments using CNAPP tooling…
Added 1 day ago
AS
Mobile Developer (React Native)
Apex Systems
Toronto, ON
- $60 to $70 USD / hour
- Full-time
Native Developer experience with Reactive Native
Added 1 day ago
PI
Senior Software Engineer, Accounts
PENN Interactive
Canada
- Full-time
Added 1 day ago
L
Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
Skills in mobile development (e.g., React Native, native iOS/Android).
Added 1 day ago
E
Braze Architect
EXL
Canada
- Full-time
8-12 years overall; 5+ years hands-on in Braze; 3+ years in architect or Developer roles
Added 1 day ago
S
Business Development Representative
Shakudo
Toronto, ON
- Full-time
…term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source…
Added 1 day ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals,…

Compugen Inc

Deskside Support Analyst (Onsite) - 12 months contract

Surrey, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

The Deskside Support Analyst will provide onsite, face-to-face technical support to end users ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This role requires strong troubleshooting skills across hardware, software, mobile devices, printers, networking, and Microsoft technologies, along with the ability to support onboarding, device replacements, knowledge documentation, and occasional coverage at other BC locations as required.

Key Responsibilities:

Daily onsite requirement as a Deskside Support Analyst to provide face to face customer service.
Provide technical support to users via phone, email, chat, remote application, hands on or on the spot.
Answering Helpdesk calls as a back up to Level 1 Support during peak times or when required.
Full understanding of networking related to LAN, WAN, Wi-Fi, and SIM cards (cellular connectivity).
Diagnose, troubleshoot and/or image computers to resolve hardware related issues.
Diagnose, troubleshoot and resolve printer related issues or installation and maintenance of printers.
Diagnose, troubleshoot and install or reinstall software to resolve software related issues.
Onsite work with onboarding and replacement of user devices located on top of or under desks.
Tracking and reporting of known hardware or software issues, outages and major incidents.
Information gathering, documentation and maintenance of knowledge base documents.
Handle Incidents and Service Requests in a timely manner to meet deadlines while providing detailed and quality updates using ticketing tool.
Strong problem-solving and interpersonal skills with excellent written and verbal communication skills.
Exceptional time-management, organizational, multitasking and prioritizing abilities.
Responsible and self-managed to work in a team environment and independently when required.
Maintain and deliver a high level of customer service in which performance is measured by SLA, customer feedback and survey results.
Requires heavy lifting when moving computers, hardware, and printers.
Travel may be required within BC for onsite work or coverage at various locations when required.
Perform other duties within skillset as assigned by coordinator when required.

Skills & Qualifications:

Knowledge of ITIL V4 preferred.
Experience with Office 365, MS Teams, InTune, SCCM, Active Directory, OneDrive, Exchange Server.
A strong understanding of OS Win 10 and Win 11, Android and iOS.
In depth knowledge of desktops, laptops, tablets, printers, networks, audio visual equipment and mobile devices.
Strong troubleshooting skills
Superb communication skills, both written and verbal
Ability to take direction and follow procedures consistently and accurately
Strong time management skills
Valid driver’s license and vehicle required for occasional onsite work at various local locations.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply About employer

More about this job

Responsibilities

Provide onsite and remote technical support to end users, troubleshooting computers, software, printers, mobile devices, and network connectivity while meeting service deadlines and customer service standards. Support onboarding and device replacements, document incidents and known issues, maintain knowledge base materials, and provide occasional coverage at other locations in British Columbia.

Requirements

The role calls for strong troubleshooting and communication skills, knowledge of Windows 10 and 11, Android and iOS, and experience with Microsoft 365, Teams, Intune, SCCM, Active Directory, OneDrive, and Exchange Server. A valid driver’s license and vehicle are required for occasional local travel; ITIL V4 knowledge is preferred, and the work may involve heavy lifting.

Skills

Deskside Support
Hardware Troubleshooting
Software Troubleshooting
Networking
Windows 10 and 11
Microsoft 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Android and iOS
Printer Support
Incident and Service Request Management
Customer Service

Benefits

Professional Development
Community Involvement Opportunities
Work-Life Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
ITIL V4
Office 365
Microsoft Teams
Microsoft Intune
SCCM
Active Directory
OneDrive
Exchange Server
Windows 10
Windows 11
Android
iOS
LAN
WAN
Wi-Fi
SIM Cards
Computer Imaging
Hardware Troubleshooting
Software Installation
Printer Maintenance
Mobile Devices
Audio-Visual Equipment
Incident Management
Service Requests
Ticketing Tools
Knowledge Base Documentation
SLA
Onboarding
Customer Service

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